Pizza Express
457 Reviews
$$$$
- Friday11:30 AM–9:30 PM
- Saturday11:30 AM–9:30 PM
- Sunday11:30 AM–6 PM
- MondayClosed
- Tuesday11:30 AM–6 PM
- Wednesday11:30 AM–9 PM
- Thursday11:30 AM–9:30 PM
About the Business
Pizza Restaurant in Newcastle Eldon Square | PizzaExpress | Our restaurant in Newcastle is located in Eldon Square, in the heart of the city. Enjoy Pizza Express’ iconic food in between hitting the shops.
Contacts
Call Us
+441912323228
Shopping Centre, 7 St George's Way, Eldon Square, Newcastle upon Tyne NE1 7JD
Hours
- Friday11:30 AM–9:30 PM
- Saturday11:30 AM–9:30 PM
- Sunday11:30 AM–6 PM
- MondayClosed
- Tuesday11:30 AM–6 PM
- Wednesday11:30 AM–9 PM
- Thursday11:30 AM–9:30 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible lift
- Wheelchair-accessible toilet
- LGBTQ+ friendly
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Wi-Fi
- Kerbside pickup
- Dine-in
- Takeaway
- Fireplace
- Alcohol
- Beer
- Coffee
- Free water refills
- Spirits
- Vegetarian options
- Wine
- Dinner
- Catering
- Dessert
- Seating
- Toilets
- Family friendly
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Kids' menu
- Lunch
- Casual
- No-contact delivery
- Braille menu
Recommended Reviews
will graham
20.03.2024
Pizza Express
We had a table booked for 8 people and upon arrival were informed that there may be a longer than normal wait for food as they were busy. Now this was a Saturday afternoon 3 weeks before Christmas in the city centre, I don't work in the hospitality industry, but I'd assume that anyone that does would also realise it would be busy and staff the restaurant accordingly. It appears there is seating for approximately 120 people, at most during the time we were in they were 70% full. So not rushed off their feet busy. We informed the staff that we had tickets booked for an event 90 minutes later, and we're assured that would be fine. Upon ordering 2 of the party wanted blackcurrant and water; there was no blackcurrant, so they settled for orange. 1 person ordered a pizza which consists of ham and olives, there were no olives, so settled on a pepperoni pizza. 30 minutes or so in, the children's starters arrived, all were enjoyed. 60 minutes in after asking if the food would be much longer as we were now getting closer to having to leave we were informed that there was no pulled pork for the special edition Christmas pizza, so obviously hadn't even started cooking it, again settled for a pepperoni pizza, we were told it would be 5 minutes. 15 minutes later our pizzas eventually arrived without any of the sides we had ordered, so after asking for them to be removed from our bill we all inhaled our pizzas and left 5 minutes after the event we were attending had started. Luckily we were allowed in, but not a very enjoyable experience rushing around.I must add, the young lady that served us was nothing but lovely, none of this was her fault, she was looking after all of the tables with a smile on her face. She was most apologetic and kept chasing our food up. The 2 other older women that appeared once to help deliver an order to a neighbouring table were anything but. The food was as expected, no complaints there. I will be at a pizza express again in the future, but probably not this one, certainly not in the near future.
william collins
19.03.2024
Pizza Express
Horrendous service, we received thewrong takeaway order and so rang up to let the restaurant know. They said they'd remake the pizzas we did order and send them back out. The new pizzas never arrived and we tried to ring the restaurant for over an hour and nobody answered the phone, they just left it to ring out. So disappointed and would recommend that people don't order from here in future, you'll just end up annoyed and ignored.
Callum Reed
17.03.2024
Pizza Express
Visited here on Saturday 12th and was served by a young lady. I believe her name was Georgia from the receipt, she was absolutely lovely and a great chat, attentive and sorted my desserts quite swiftly too. Food was lush and atmosphere nice.
Harley Rotherforth-Quinn (HarlequinFoxrose)
11.03.2024
Pizza Express
Tasty food and great service, however the calzone verdure wasn't cooked through - while the outside was cooked and crisp, the vegetables inside were still chilled (colder than room temp). I'm guessing the courgettes and aubergines came frozen and hadn't fully thawed out? It still tasted great, it's just a shame about the temperature.I loved the rosemary chutney bread, it's a pity it was limited edition for the holidays.
Jillian Warner
04.03.2024
Pizza Express
Got my order incorrectly by bringing starters and main course together. Which I didn't ask for. Food was very tasty but do find it is overpriced. My husband needs to eat gluten free. You have a good selection of these items but again, a tad overpriced .
Rachel Kelly
04.03.2024
Pizza Express
Booked a table for 1:30 group of 7. Sat upstairs. Ordered food and 2 pints and three kids juice. Kids dough balls arrived after around 20 mins. Waited until 2.40 and still no food. Had to leave to be at the pantomime. No apologise. We paid for drinks £24 wow! And the lady took off the dough balls. Really put a dampener on our long awaited family day out.
Sarah L
15.01.2024
Pizza Express
We visited here without a reservation on Saturday night. The restaurant wasn't busy and we were seated quickly and easily. The lady that seated us was very helpful with the menu explaining what I could have that was gluten/dairy free. That unfortunately is where the good service ended. This lady dissapeared and we were left with some other servers who didn't seem present unless the kitchen called. I had to ask for a sauce that was missing from my starter, the starter dishes weren't cleared before the mains arrived, and when the mains did arrive I could see my 'raw slaw' sat at the kitchen waiting to be brought over but after 5 minutes I got up and retrieved it myself. There was no staff to be seen. The kitchen staff were apologetic but this is the first time I've ever had to do this at any restaurant. It felt like they shut at 9.30 (as they kept pointing out to people) and were only interested in getting cleaned down and out on time. The only time we did get prompt service was when we finally saw someone and asked for the bill. This is the first time I have ever left a restaurant without leaving a tip, but a tip is for good service which we most certainly didn't receive on this occasion. The food however was very delicious and the first member of staff we dealt with was very helpful so thankyou to her.
Marianna Panayi
22.12.2023
Pizza Express
Visited a fee days ago. I had a student discount to get free dough balls. I asked the first waitress about it and she said I’ll go ask. 15 minutes go by, we ordered our pizzas but still no reply about the dough balls. Note that one of the pizzas was half burnt. Then I asked a different waitress and she said the same thing. We finished eating our pizzas and still no answer. So we asked a third person who finally got us the free dough balls. At what cost though? They were burnt as hell.
Tkathn
20.12.2023
Pizza Express
Honestly such a great experience, the staff are super friendly and helpful, the food is beautifully seasoned and prepared, and it all looks so appetising! Really enjoyed our experience here and we will be back!
Ali AlMusawi
16.12.2023
Pizza Express
Super nice people and great service with amazing menu. Many items for vegetarians and all taste amazing. Dessert menu is also great, lemonade tastes super refreshing. Thank you the good service and great experience.
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Map
Shopping Centre, 7 St George's Way, Eldon Square, Newcastle upon Tyne NE1 7JD
Pizza Express