Austen & Blake Nottingham

Absolutely fantastic experience. I was assisted by Natasha for getting our preferred engagement ring. Natasha has been really supportive during my several visits from ordering to collecting.I had also have to re shape the ring and Natasha helped us finding the right size and process & collection were done on time expected. Our ring was brilliant! Engagement rings there are in great value for money in the market.Lovely customer experience and the guys there are really smiley and professional.

I wanted an emerald and diamond ring to mark our 40th anniversary . I found out about Austen and Blake whilst looking around the Birmingham jewellery quarter . Saw the great reviews at the Nottingham branch - which I was unaware of - and so I called in. All products are hand made from the vast range of demos on display so we have an unique ring as a result!Excellent service throughout, from Mitch and the Team, and especially Natasha . Highly recommend- and will be back .

First of all, I just popped in without an appointment. Regardless of this, I was warmly received by Kirsty and Mitch. Since I decided to use the little cues my now-fiancée (YES!) left me about what she thinks an ideal engagement ring should be for anyone proposing, I went in with almost no clue what to go for except maybe all the carats my budget could afford.Kirsty was so patient with me. She more or less gave me a crash course on diamond rings, and together, she helped me pick what I believe is the best ring I could have gotten ever (anywhere). She answered all my questions and was not interested in selling me a ring but selling an experience (something that’s rare in the diamond world).On my collection day, Mitch was so understanding and kind. I remember coming in with a little challenge, and he sorted it out with utmost understanding. He is a lovely gentleman, and I appreciate Austin & Blake Nottingham for getting the best staff who seem not only to have the best customer service attributes but also do it so naturally and effortlessly.I enjoyed my shopping experience. The ring is stunning. My fiancé loves it so much that even though I got her size wrong by one step, she has difficulty deciding whether to take it off for a fix or keep it on as it is. The packing and documentation are also premium.The evidence is clear; Austin & Blake Nottingham is the best place to get value for your budget, the best diamond pieces of jewellery, and class customer service.

I received my ring and it is absolutely beautiful the diamond is massive and so sparkly exactly how I expected. It was kirsty who served me, and did such a good job recommending me what size diamond/quality I should go for. I’m so glad I took her advice as my ring is beautiful I can’t stop starting at it. She guided us through the whole process, which was so easy and straight forward. I would definitely recommend to get your ring from Austen & Blake jewellers. X

Been checking many jewellery stores looking for an engagement ring, this one was our choice. I liked the customization options available online and in store. Between 2 bigger stores but definitely worth a visit! Mitch has been amazing at answering my many questions and very helpful and friendly and all. Fair value-for-money. I recommend.

Kirsty at the store is fabulous. She allowed us to take our time choosing the right engagement ring, showing us several designs when we first went in. She kept us updated with the current price of the ring we chose and was more than accommodating when we changed our minds completely. The process was brilliant, my partner chose her ring and I was able to add the personal touch of selecting the actual diamond that would be set and we were able to see a video of the actual diamond before purchasing! (What a fantastic way to create such a personal item). Kirsty again kept in touch with us all the way through, updating us on the progress each week. We never felt pushed into something we didn’t want or forced into spending more than we had budgeted for. From payment to ring collection only took 3 weeks, which considering it was made to order is a brilliant achievement. We would highly recommend Diamonds Factory and Austen & Blake for their service and quality and we will be back to order our wedding rings next year.

Had no experience on diamonds at all. These guys were really helpful & took time to explain. When I received my earrings they were absolutely stunning. Great service from Kirsty & Mat

We’ve had an exceptional experience at A&B. From the first visit just window shopping, to being given almost an hour to just have a chat and get an idea of what we wanted for my engagement ring, to resizing and collection and then finally buying our wedding bands…everything has been absolutely spotless. A&B feels like a little family to us now and we’re extremely happy to have shared our marriage journey with your team. Natasha in particular has been a star in guiding through sizes and designs and her communication has been like no other. Another thanks to Kirsty for the great customer service too. We’re very very happy! Thank you to all at A&B Nottingham from Rabbi and Dan x