Northwood West Norwood

I had a great experience renting with Arjan and the team. Their customer service was top-notch - always responsive and helpful with any questions or concerns I had. The rental process was smooth and efficient, and I felt well-informed throughout. I highly recommend their services.

Duncan Burge was our agent for a flat sale. He was responsive, proactive and gave us helpful, pragmatic advice. If I had to sell again, I’d use this agency and would recommend it to others. Duncan’s experience in the field was apparent. I particularly valued his dedication and flexibility with responding to communications given I work odd hours. He really got the show on the road, thanks!

Arjan has been very helpful and kind respectful and very support. He is knowledgable in his job so easy for us to follow. Even us as private landlord in need of renting finding the experience pleasant. He is easy to be contacted whenever we need to and on hand to give us the guidance we need prompt. We would recommend this branch letting service to anyone.

We dealt with arjan predominantly in trying to source the right tenant for our property, he was very polite and dedicated to finding the right tenant for the property as we had an awful tenant before so having spoken to the Lettings manager at this company we decided to instruct them and in next to no time arjan found us exactly what we were looking for, very grateful indeed

Not all heroes wear capes… sometimes they wear suits and shoes (like Arjan!). We found a rental property that we fell in love with and Arjan gave us ample time to look around. He knew the answer to every question we had about the flat and Arjan helped us to get our application over the line so we could secure the property. He was incredibly responsive to any further queries we had and we never had to wait long for an answer. This is my first time renting and Arjan was reassuring throughout.

I have been extremely impressed with Arjan's professionalism and work. He has made finding tenants a positive experience, and I would highly recommend him to anyone seeking a reliable and knowledgeable property agent. Thank you, Arjan, for all your hard work and dedication!

I have worked as a contractor for Northwood and have done a number of Locksmith jobs for Julie Cahill. She is very organised, has great communication skills and most pleasant to deal with. The jobs were always explained clearly and payments made in a timely manner. It’s just what you’d expect from reputable estate agent, so thank you very much it’s been a pleasure!

Northwood was recommended to us by our neighbour who sold with them. Duncan helped us successfully sell our leasehold flat and I was particularly grateful for his reassurance and support along the way. He was always available for a chat and offered helpful and pragmatic advice when I needed to talk through some aspects of the sale. Highly recommended!

The manager Stuart Williams has described here the situation only as he sees it, trying to make only other people at fault, whilst conveniently excluding his own behaviour. During the very last hours before signing, he chose to give the property to someone else (due to my trying to renegotiate price - as is normal). If this man was half decent, he would have tried helping by saying ‘if you negotiate further, you’ll lose the sale’. He instead chose the option that would result in making himself more money (we have received a considerably higher offer" - quote). He wasted £500 of my money and 3 months of my time. Be aware that Stuart is all about the money. He will not hesitate in destroying your sale at the last minute

I used Northwoods as a buyer of a property. Duncan was responsive, professional and personable throughout the process. It's clear the team have a lot of experience in the local area and pride themselves on it. I've got plenty of good advice which I'll be using going forwards in my new property!