Matalan
127 Reviews
- Friday9 am–6 pm
- Saturday9 am–7 pm
- Sunday10 am–4 pm
- MondayClosed
- Tuesday9 am–6 pm
- Wednesday9 am–6 pm
- Thursday9 am–6 pm
About the Business
Matalan - Leeds City Centre |
Contacts
Call Us
+443330044444
The Headrow, Leeds LS1 6JD
Hours
- Friday9 am–6 pm
- Saturday9 am–7 pm
- Sunday10 am–4 pm
- MondayClosed
- Tuesday9 am–6 pm
- Wednesday9 am–6 pm
- Thursday9 am–6 pm
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- LGBTQ+ friendly
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Men's clothing
- Women's clothing
Recommended Reviews
C Fernandes
22.03.2024
Matalan
Matalan in Leeds city centre has a good variety of cloths. This store has two floors where you can find not only men's, women's and kid's clothing but house hold products as well. The only downside is that it is self check out, which is on the lower floor. So if you do the shopping on the top floor you have to take it down to check out. And some of the staff are impolite. When asked about where to make the payment the answer from the girl I spoke to was only one word 'downstairs'.
Pavlina Alexiou
16.02.2024
Matalan
I returned some clothes and they refunded the cost reduced, £9.5 less than the price we paid. Despite I expressed my thoughts that something probably is wrong, they said that everything is fine since the transaction becomes through the system. Comparing the receipts in home I realised that half of the prices refunded reduced. I had to come back in store again, with two babies, to show them the receipts and ask them to compare the prices, too. The manager was very polite, though. They accepted their fault, but I personally will never trust the store again. That was really disappointing and unfair.
James
11.02.2024
Matalan
Went in hoping to complete the mens suit I was putting together. They no longer sell mens suits and will soon no longer be selling mens clothes either. Reason I was given was due to men's clothing not making them any money and high rates of theft. They will only be selling womens and children's clothing from the next few weeks onwards. Quite poor for a city centre store to be honest.
Elizabeth Murton
22.01.2024
Matalan
Nice to find a place that actually has jeans that fit me. However the sizing of the other clothes is all over the place. Some stock is labelled 12,14 etc but other S,M,L. I've found that they are not even correct to the label. Some medium tops are far bigger than the large.There is rarely a member of staff in sight on the shop floor. Having them work both the tills and shop floor at the same time is unfair and almost impossible for them to prevent shoplifting or actually serve customers.
Charlotte Ryan
19.01.2024
Matalan
Felt unwelcome due to an unfriendly employee working at the till who openly expressed her annoyance due to bringing some items back even though we were buying more clothes as well as bringing items back and was rude and disrespectful from the moment we said 'hi' and ruined are entire experience.
Edwin Hall
19.01.2024
Matalan
So this store has pulled out of selling menswear! But they have the cheek to tell me where the other Matalan stores are. Why not just tell me to sod off and shop at River Island or Primark down the road? There are enough large empty units in Leeds to open up a store that will enable you to display and sell all your products. As usual men are second class customers and unimportant. I wonder how things would change if you stopped selling women's clothes?? Sick to the back teeth of poor retailers.
Husain Choudry
21.12.2023
Matalan
This store does not offer any products for men and signpost you the online website. I ordered online and then visited the store for a return, Sharon was very rude and abrupt, not only to me but to other customers. A simple task of returning a suit and purchasing with a giftcard was too challenging and confusing for her. Matalan need to change their policy, so that if you pay cash and giftcard, and do a return, you get the cash back first and then the giftcard balance.
Hainsley Guthrie
18.12.2023
Matalan
Although there were male mannequins in the window, on entering, I found out, they were not selling men’s clothes to my surprise and disappointment, well not in this particular Matalan store.
K. Peake
18.12.2023
Matalan
This was a fantastic store to go shopping at, where everything is laid out well in various areas! Navigating around was easy using the signs and I purchased a leopard plant on offer for just £3, buying it at one of the many tills. The lady who served me was friendly, adding to the atmosphere that the cleanliness contributed to!
Steve C
16.12.2023
Matalan
Absolute rubbish, no changing rooms, no carrier bags and after shopping on the lower ground floor one has to go up to the second floor to pay.It's the first time we've been to this store and it'll be the last.
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The Headrow, Leeds LS1 6JD
Matalan