Wilsons Fireplaces Belfast

Just lit my fire and again felt so annoyed about this company. I don't think they know anything about fireplaces. The grate they sent is too small so all the tiles in front are burnt and shattered from embers falling down the front where they shouldn't. The upper part of the front grid is fixed to the fireplace so it's extremly difficult to clean it out. And you get filthy doing it reaching in over and under the grid. When we booked and paid for the fireplace it was at least 4 months before it was in with them not responding to calls etc and then doing the job wrong as they didn't come out to measure. Then the surround was cracked so more waiting. When they were done they'd left a big gap down into the floor space and tried to tell us it was fine like that!!! This is all nearly two years ago and I'm still annoyed at the bad job.

Very nice and extremely helpful assistant

Good

Dealt with Lance and he was so helpful and knowledgeable, and directed me in the right direction to get the stove fitted, brilliant service. Jonny and David fitted the stove and again from start to finish they were fantastic. I would highly recommend them. Thank you.

We have just had a gas stove burner and a wood burner supplied and fitted. We are absolutely delighted with them both! Lance in the Holywood Road branch was extremely helpful and advised us extremely well. The fitters Adrian and Dale were super, very good workers, tidy job and left the place perfect. All round a very pleasant experience and would recommend this Company.

Brilliant lance at the Holywood show was very helpful and I would recommend Wilson to anyone who is interested in getting a fire are stove installed also the gutters that installed my open fire were excellent brilliant job and left the place clean and tidy job well done to a extremely high standard very happy

Travelled to the Hollywood Road showroom through rush hour traffic on Thursday evening, Google said they were open from 6pm until 8pm. The shutters were down. The shop sign also said they were open until 8pm. Big waste of time, we will bring our business elsewhere.

Helpful staff.Good prices.

The planning, delivery and fitting of my woodburner was first class. The team were very friendly and professional and my living room has been transformed. I am most grateful for the works that have been done and I would recommend Wilsons Fireplaces to all. Thanks again!

Easy to get to. Nice fireplaces. Helpful. Worth a visit if you want to keep up to date with fireplaces.