Spectra Property Services

Spectra exceeded all my expectations as a property agent. I have been looking to get a house on rent for a couple of weeks when I first came across a property advertised by Spectra. From the moment I called in to inquire, I was highly taken up by the level of professionalism, courtesy and efficiency. They clarified all my queries patiently and whenever I needed to know something that they didn’t know off hand, they got back to me promptly after finding it out. They have a streamlined electronic documentation system which is very comprehensive but also quite user friendly. Most of my contact with Spectra was with Gurdip and Sue and they have been extremely friendly and courteous. I have no hesitation whatsoever in recommending Spectra to anyone looking for property services.

Gurdip is an outstanding agent who provided my girlfriend and I with excellent services, and down-to-hearth advice. As a matter of fact, he helped us in finding a wonderful flat to rent owned by incredibly nice landlords. I would reccomend him and Spectra without any doubt to anyone. His services are top-notch level!Michele

I had bought a care home through auction which was let through Spectra. I found the agents very professional in advertising, negotiating, leasing and prompt in paying rent into the account. I could not have struck such a deal with out their expertise. I found them very easy to approach and kept me updated through out the process. I genuinely felt as if my interests were personal interest of the agents. Above all qualities, the one I commend the most is the honesty and openness of Mr Singh, never through the whole time did I ever doubt his sincerity with me and my interests. This quality was a key in striking the deal and both parties had complete faith and trust in his recommendations, which led to an excellent result. Will definitely recommend this agent, in this complex property market.

Gurdip was so helpful start to finish. As a young chap who was unsure about the renting world he made me feel at ease and provided me with somewhere I can call home. Thank you for all your help spectre over the years and I can ensure I’ll be the first person to recommend you if anyone ever needs to rent. Thank you

All factual information without prejudice,I booked for a viewing on Thursday 14/10 1:30pm lunch time, they sent an emailed changed it to Friday same time at 1:30pm.I work in city centre and have to rush to the property during my lunch break on a Friday. Waited outside for 10 mins, no one show up. Called into their office and they asked me to knock the door and asked the tenants to let me in. It was very very embarrassing as the tenants reluctantly let me in....but to make things worse, the room door was locked.Spectra emailed 20 mins later after I left the property explaining that there were confusion about time. There shouldn't be CONFUSION, you sent me a confirmation email to confirm date/time the viewing!!!I have seen bad property letting agency but never had a no show before until today. They should compensate my travel expenses.I would avoid this property agent at all costs. If this is how they treat their prospective tenants then you can only imagine how they would treat their own tenants.

Let me be honest because I do not wish other to go through what I have been through. I wouldn’t even rate this agency a single star. I rented a property and the majority of the windows did not have keys apart from one window. The biggest window was unlocked for the entire year I lived at the property. I called/emailed multiple times and they would set up dates to fix this but they didn’t show up multiple times. Then they showed up once or twice to stop a leak and fix the windows. Just to give you an idea of the service: the handle that was installed for the other window was put on backwards!I ended up having to leave my most important valuables at my family’s house or friends and storage units because the biggest window remained open until the end of my tenancy. Had to stay over at my family’s house for days because there was water coming in from 2 spots at the studio. This was the worst experience of my life. Save yourself from this. During that year, I never felt more humiliated because it wasn’t like they were eager to help me.

I bought my first Buy to Let in Jan 2017.I did not have any letting agent in my address book. Another Estate Agent who i approached recommended Gurdip and his company SPECTRA as he himself did not do lettings!!!Ever since then, SPECTRA has conducted themselves very professionally and basically ,i sometimes 'forget' that i have that 'Buy to Let' as Gurdip handles ALL issues relating to it.Could not ask for any more!!!

Spectra has been very helpful to me, solved my housing issues seamlessly. Response to facility maintenance from the management team is also spot on. Great work guys.

Did not find this company very professional.Viewed the property on a Monday afternoon. Me and my partner took time out of work to do so. On arriving at the property, the agent informed us he had forgotten the keys and therefore would have to go back to the office to retrieve them. The tour around the house was lack lustre, and we felt that we was putting the agent out and taking up his time. There was no enthusiasm whatsoever.We showed a great interest in the property and was then informed that the relevant paperwork and application forms would be emailed asap. No paperwork showed up, and each time I called, I was advised not to worry as they would be emailed that same afternoon. After I made my 3rd phonecall to their office, I finally received the forms late Thursday afternoon. We was advised to leave a holding and admin deposit, which I promptly did. We was informed that the deposit would reserve the property for us for a complete 48hrs, giving us chance to get our i.d. and photos etc to their office.The following morning we received an email informing us that the property had been let to someone else and the deposit was returned into our account.Spectra basically wasted a whole working week for us. I had cancelled other viewings, rushed out of work, chased them several times!!!! Complete amaetures.!!!!Would not recommend this company, and would rather pay a little more in admin fees for the services of a more professional letting agency.

Spectra Property Services have been absolutely outstanding with management of the property I lived in at 4 Beaconsfield Rd. We never dealt with landlord, but with the agency themselves mostly through a lovely receptionist Sue and the manager Gurdip. They have provided everything we have asked for as a house of 4 people. The property was well maintained by regular cleaner, who came to clean the house every couple of weeks (made a big difference in a shared house!) as well as having Sky+ and very good internet throughout the house... therefore I would like to recommend this company to anyone who wants to rent in Birmingham. It’s been a pleasure, as I feel like they have taken care of us for the whole year, so THANK YOU!!!