Top Nails Sheldon

Really happy with my nails. They are so good. Can do any style you ask for on point. This is the spot!!!!

Ki and kine did my my nails and they were my fav ever set I got, deffooo recommend and would come back

I had an appointment at 10am this morning at this nail salon, I arrived on time expressed good morning no one answered. Minutes later one of the male staff asked what I’m here for, I responded to get my nails done. He then asked what nails, I said I had these done the last time, a lovely customer even answered before I had a chance to respond BIAB. Maybe she could sense that his customer service skills was very poor. He further stated next time you should know the type of design that when you come in you can say this. I was appalled at this behaviour, followed by this he had the nerve to hand me a set of nails design to look at. I boldly give him a verbal warning never to speak like that to me again, with that I stood up and left. This was the second time going there but they have missed out on a good customer. The first time I went there I paid £48, I will never support any rude customer service from anyone, after all it’s my hardworking earned money so why should I have to put up with this. I went to another nail salon and was treated with respect,and offered excellent customer service. Despite that, my day could have been spoilt by a silly man trying to impress the lady he was attending to but fell short when I diplomatically corrected his mannerism. SHAME ON YOU TOP NAILS SHELDON!!!

I WAS VERY HAPPY all the staff were nice and made me laugh i enjoyed it i was happy how strong my nails were my whole family reccomends it thank you top nails for great service

I can only thank top nails enough for rescuing my nails! I got in contact and Kal and he did not hesitate to try and fix my nails, as you can tell from before they needed some serious help, (from another nail shop)! I was more than appreciative when he redid them for a reduced cost, considering the amazing job he did! I was welcomed lovely and was treated to the highest of standards. I walked out a very happy and pleased customer! I will definitely be going back, and I cannot say thank you enough for fixing my nails!! Love them!x

Had an awful experience. Was in the salon for over 2 hours just for a soak off and a set of plain acrylics. The woman doing my nails kept cutting my fingers and throwing my hands down and not even apologising after cutting me repeatedly. The customer service here is very poor, I’ve been made to feel uncomfortable while I was here which ruined my experience. I expressed my concerns about my nails being too short for an almond shape which they totally ignored so not only did I have a horrible experience but I don’t even like the nails that took over an unnecessary 2 hours! Also this place needs to stop double booking customers, I witnessed a few people coming in for their appointments and having to wait 15+ minutes because there were already people waiting.