Fuel Tool - UK Price Comparison for Heating Oil

Seemed ok until things went wrong with the supplier that they had promoted on their website and who I inadvertently chose ( you can’t see who you’re choosing until you pay!) - Fueltool couldn’t care less that HomeFuels Direct ( the ‘supplier’) refused to deliver within the timeframe I had paid for and that they had advertised/promised. Fueltool never bothered to respond to my mails requesting help. Beware...if things go wrong, you’re on your own.

Very impressed. Efficient and very pleasant service. Would highly recommend.

Avoid this company. Used to be OK but they recently partnered with a company in Southend that promises great prices but never actually delivers the oil. They will make every excuse under the sun why they haven't delivered and promise you a delivery date that they have no intention of fulfilling. FuelTool don't want to know; they never answer their phone and ignore your emails.

I am elderly and this site is very good to use. I believe the negative reviews were to do with a supplier which has been removed but I have not been updated on it. I have had no problems for anyone wondering.Regards

Easy to use website, great prices and seamless ordering process!

Used this company a few months back as they offered the cheapest price. They passed my order to a supplier in Southend. The upshot was that after many calls and various excuses my order arrived 2 weeks after the contracted date. I contacted Fueltool who told me that they were having many problems with this supplier and were going to remove them from their list. Some months later and based on that I suggested Fueltool to my in-laws who placed their order only to discover it was passed to the same supplier. You've guessed, no delivery by contracted date. Spoke to Fueltool who said they would get it sorted out and call my in-laws direct with the outcome. Of course they didn't, they just opted to leave two eighty(odd) year olds to suffer.I cannot recommend this company and strongly suggest you use someone else and pay an extra penny per litre for your fuel.Watch this space for further updates.