Emma Diamond - Travel Counsellor (Traveller Ltd)

Emma is an absolutely dream to deal with and like magic a holiday appeared! still not sure how she did it! but she has found the ideal place and we are so excited to go away! Thank you :)

We have just returned from an amazing honeymoon all planned and organised by Emma! From the moment we made our initial enquiry Emma really took the time to find out exactly what kind of thing we wanted for our honeymoon (which was initially quite a broad range of different places we were considering) and put together some fab options for us to decide between. The one we went for was absolutely amazing and everything from the travel to the hotel and extra excursions all completely surpassed our expectations.The hotel Emma selected was a totally perfect choice for us and knowing that everything had been organised and booked for us meant we could just relax and enjoy the holiday.The service provided didn’t end when we had booked the holiday- Emma and Michelle also went really above and beyond in the run up and during our trip - adding personal, gorgeous touches that really made our honeymoon extra special.This truly was a holiday of a lifetime and that’s thanks to Emma and her team.

Emma arranged a family holiday for us in Corfu. She was fantastic to work with from the beginning - she understood our needs and price point, she was very quick and professional in all communications, and the level of detail and care before and after the holiday was very helpful too. We will definitely use her services again.

Emma was an absolute pleasure to deal with. Very efficient and organised. She gave brilliant advice and we had an outstanding holiday! We will definitely be contacting Emma again soon

Wow! what an amazing holiday Emma organised for us to celebrate my husband’s 70th birthday.From the moment of first chatting to her about where we were thinking of going, to the day we took off, Emma and her team were on the ball the whole time.So professional and friendly, happy to make changes where necessary, sending out our brilliant wallet with every detail inside before we left, to make this a holiday of a lifetime.Our car hire was easy from beginning to end.Every hotel was just incredible and we were treated like VIP’s when we arrived with cards and wine or champagne in every room to celebrate a very special birthday! Even a secret hotel in Toronto!!The trip was flawless!From arriving at Boston, then visiting Vermont, Montreal, Kingston, Toronto, Niagara on the Lake and the unbelievable Niagara Falls and returning back to Toronto to fly home.Once away Emma’s concierge booked reservations for us at restaurants that even our hotel couldn’t arrange.The fact that everything had been paid for before we left made it all so much easier.Thank you so much Emma for organising a trip we will never forget!We can’t wait to chat to you about our next adventure!

Emma Diamond at Travel Councellors has been incredibly helpful and responsive to all my queries while booking our dream family holiday to Costa Rica. She was brilliant at listening to the type of holiday we wanted and has created an incredible itinerary for our adventure. It would have been a real struggle to book this dream holiday without the support and I feel really comforted in the knowledge there is an incredible team that can help me with any queries I have.

Emma was fantastic. Made the whole process seamless. Also got us the best deals with hotels and flights. Also dealt with lots of dates changes too. Will be using again in the future no doubt!

We came to Emma after being let down by another travel agent. Within 24 hours she had managed to suggest an amazing holiday and get it all booked. Her advice on places to go was so helpful and she made it so easy to get it all organised. We are so excited for our trip and can't thank her enough.