CareCo Cardiff

I phoned Care Co in Cardiff. Andrew was very helpful in helping me purchase crutches taking the online order and explained my options clearly. He was very patient and friendly .

Visited CareCo Cardiff to purchase a transit wheelchair. Steve Hall met my wife and I as we entered, welcomed us and offered his assistance with our purchase. Plenty of wheelchairs were available to us - Steve helpfully guided us through the features of various models after first establishing our needs, encouraging us to 'test drive' models to confirm suitability. After making our purchasing decision, product availability was checked by Steve, after which he explained the delivery process, finally taking payment. Overall, this was an exceptionally easy purchase, thanks to the friendly, excellent personal service provided

I called into CareCo Cardiff with my Mum for a reclining electric armchair. The assistants were busy with customers but what impressed me was that, Ann, made eye contact with me to indicate that she would be with me as soon as she was free. When she was, she sympathetically helped my Mum chose a chair that would suit her needs (and her pocket!). After making the purchase, we came away feeling very happy with how easy the whole process had been ... courtesy of Ann, thank you for all your help!

I visited the showroom for the first time with my daughter and was impressed with the range and layout. I was interested in buying a folding mobility scooter but Angela showed us many options. She was knowledgeable, interested in our needs for the product and listened . At no time did she pressure us into buying. I ended up buying a Zora carbon power chair and Andrew completed the paperwork in a friendly, professional way.He explained details of the purchase comprehensively.A pleasant experience, I’m sure we will visit again.

Service? In one word, excellent.My wife and I wanted a lightweight mobility scooter and had a particular model in mind. We encountered a warm and friendly welcome from Ann Warren, who took us through the main attributes of that model in a knowledgeable manner. We are both of advanced age but not yet in our second childhood and it was refreshing to be spoken to in a normal adult manner. We felt under no pressure whatsoever but Ann’s enthusiasm for the product was clear. Over the following days, we returned to ask more questions and had equally good service from Ann’s colleague, Angela.These ladies make spending money dangerously easy, so beware!The scooters were delivered today, three days after ordering, in packaging that would survive a nuclear explosion, and we are now awaiting the next dry day to go wizzing round Cardiff.Thank you, ladies of the A Team.

Easy shop, looking for a riser recliner chair. knowledgeable staff member. Ann who served me enabling me to make my purchase I'd never been to Careco before but will definitely use them again

Fabulous welcome in-store, very informative & helpful from Andrew. I chose to take time to commit to my choice of chair and said that I will call back. I rang and left a message and the call back was within half an hour. This time it was a different Andrew who was really lovely & listened to my explanation of my recent visit, what I had decided & why. My order was completed within minutes in a friendly & professional manner. Within an hour I received my email with all details of my order and information about what happens next. Fabulous, Friendly and highly recommend. C.dyer

I called into the Cardiff branch today for some information on some mobility scooters for my wife who has recently had a stroke , i was greeted by Ann who was so helpful and knowledgeable, there was also no pressure selling etc , they had a good range of scooters which you could try out either in store or in the car park , i placed an order for a scooter which i have just received confirmation of and which will be delivered tomorrow , excellent service, and thank you Ann for being most helpful in answering my queries and was the reason i placed an order.Regards A Davies

Took my wife to the Careco showroom in Cardiff recently to look at riser recliner chairs.Looked after really well by Ann Warren, lovely lady, nothing too much trouble, very helpful, friendlyand informative.Ordered two risers, delivery was very quick and both at a very competitive price.Extremely happy customers 10/10

The store was well stocked with all types of mobility items. I was looking for a stroller" and