Kwik Fit - Orpington - Sevenoaks Way

After completion of the work, the technician told me that am going to receive an email explaining the works done for the Car. But I did not receive any email till today i.e. 28th Nov'23 (I visited on 24th Nov'23)Thank you!

Drove away and alignment was still not quite rightSignificantly better but still a little outTook it back and saw the mechanic who had done, without hesitation he put it back on the ramp and re checked it and got a senior to also check to see if any further damage, think he made a another adjustment and called me over to explain, very through and felt like for once I wasn’t getting mugged off.2nd time drive away happy

Came here five years ago. 250 for a lambda sensor and took my car out for a 30 minute spin for fun. They don't know their stuff. Come here if you wanna be taken the piss out of.

Great service from this Kwik Fit depot. Called on the day to change 2x tyres and booked me in AM. Pleasant staff and quick turnaround. I’ll make this my go to branch moving forward.

I called today (Sunday) without an appointment. The staff were exceptionally helpful and responsive. I am so grateful. Great service! Thank you!

I changed two tires at your orpington store. After replacing tires, one of them started to have a constant air pressure loss problem. As a result of my many calls, I was able to reach you and I got an appointment for today, 6 August, at 10 am. When I got there they told me to wait 1 hour. After 1.5 hours they told me to wait until 1:00 pm. This is already their issue. They couldn’t fix new tires properly. They waste my time I went second time. I had no time to that long. I wasted my time to go there and I couldn’t solve my problem. I don’t recommend anyone. waste of time and money.

Great service and very professional staff that will do all possible to accommodate all.

Mot booked online day before, managed to have a slot at branch.Attended branch, greeted at front desk by staff member who was available, gave advise on time for MOT to be completed.Mot tester came and took key and proceeded to complete MOT.All done very smoothly with no delays and car MOT completed whilst I waited, in the time slot that I booked.I observed various staff members at the desk taking phone calls, meeting customers and dealing with part deliveries etc. The staff were courteous, clear and concise with all interactions.I was very impressed with the customer focus and professional way they were representing the company.A special mention for the MOT tester Mr Gray , who completed the MOT for me and previous MOT,s for my and wife's other vehicles. Always friendly, keeping to timescales and thorough.Well done all.

Kwik fit is so much better then the past years. It was easy to book online, welcomed on arrival, an actual sense of customer service rather than the made to feel stupid approach they used to have. My mot and service was all good for me.

Excellent service all round. Will definitely prioritise this location for my next requirement. The team was awesome. Was able to carry out few additional diagnostics and complete the required repairs in one go. Close by McDonalds and Starbucks help for a quick meal / drink.