Gouldings Car Sales

Unprofessional. Poor customer service. Arranged a car viewing, drove 45 minutes to the garage and arrived at the agreed time to find that the manager/owner was not there and to be told that he had forgotten and gone home. Judging from previous comments about this garage, it seems that I had a lucky escape not doing business with them. I wish I had read the reviews before contacting the garage in the first place and I wouldn't have wasted my time.

Staff were friendly and helpful the car was well prepared and the deal completed with no fuss. The vehicle l purchased was at the top end regarding price but l was happy to pay abit extra due to its condition.

Absolute waste of time visiting this place. Phoned in advance to view a car. Walked to dealer with my daughter and asked about certain vehicle. Entered office and waited. Asked about viewing car to be told, yeah its unlocked go look for yourself. No assistance whatsoever. Paid a £250 deposit and watched on reg check as car failed MOT. Decided not to purchase the car and couldn't get through to dealer to cancel sale. Daughter and the myself got through to some Absolutely rude person saying we can't get a refund on deposit. Other Gouldings site said we could, neither place knows what the other is doing. AVOID AT ALL COST.

Well where do I start, they only do book price on all cars no movement in price and insulted me with part exchange price. Offering me £3000 less than what I paid for my car just over 2 months ago.

Horrendous experience wouldn’t ever use this garage again after awful customer service totally being fobbed off had car 31 day with lots of faults complained from day one they kept car for 3 weeks after it broke down then after more lies and police arriving to remove us and me saying I would take it to court received part of my money back. Still out of pocket. An awful experience I wouldn’t want anyone else to have

I picked up my new car today from Gouldings. Gouldings have 2 places in Lincoln, each site has a very nice selection of clean quality cars. I visited both sites recently whilst looking at their cars.The car i bought is in brilliant condition. They serviced and MOT'd the car, put new tyres on the front and fully valeted it. The service was brilliant start to end. I felt that John (owner) genuinely cared about the car being the right one for me and his customer service was brilliant. I do not have anything negative to say they are clearly very well experienced in what they do. Very polite and professional. I hope the car runs as good as it looks. I would definitely recommend Gouldings to anyone. ****the car pictured is the one they supplied but parked at my place not the dealers****

Fantastic customer service, very friendly and helpful. Pleasure doing business with James!

Bought a car from them, car developed a fault within the month. They were helpful and got this rectified. After chatting to them about me needing a vehicle for work, a courtesy car was offered.

I bought my daughter her first car from Goulding’s and she loves it. The customer service was fantastic and they wanted to make sure my daughter was comfortable in her first car. I would highly recommend and will go back there next time.