United Charities

Don’t join a trip if you are not a British or you havent got a British accent. I just had the worst experience on a trip ever, unhappily due to racism. I filled their trip form (they read to me the questions as Im half blind). I also have another disability and couldnt stay on the room given to me, I didnt explain it on the form cause this question wasnt read to me. I felt a bit emotional and very shy having to suddenly share once at the hotel about my disability and I got tearful (but wasnt crying). I have letters from my GP about it.I came with 2 kids (partner only joined for 2 days cause of work and stayed in a b&b). My mum sadly suddenly died 2 weeks before the trip, in my foreign country after 7 years I didnt see her due to covid and flight s fares. I didn’t cancel this trip for my kids s sake. My toddler (suspected for autism) screamed all the trip by coach, but was very happy from the arrival and had no other crises so far. The treatment to me turned on a nasty vibe from the manager Angela, of this charity. She accused me in front of others of filling wrongly my child’s age on the trip s form, when I proved I didn’t (I know my children s age) she said I wanted to have a go on her. I sighed as I felt stressed, she said that was rude. I cant just be that submissive when someone is unfair and blames on me for no reason. She spread to everyone else about my personal life, my disabilities and privacy and said i was rude to her, she created a very nasty vibe and I started feeling in panic and stress. On day 3, at dinner’s table with my kids I got a text from 9400 miles away that my mum’s ashes were being threw on the sea, then for 2nd time on 3 days I felt a bit tearful and she came to my table to tell me in front of others that I could not be emotional in public, and that I was stressing the kids, not even crying with noisy but a bit tearful. Her pressure made me feel worst and her colleagues who act as a GANG shouting at me in front of my kids (they didnt get concern about the impact of Frank, one of them shouting in front of kids! Very double standards!) even if I didnt shout at them 3 including Aleena. Some people around her told me I was right, but they would not say it to her or speak now to me cause they will lose the privilege of next trips. On day 5 another mum asked me insistently how I was feeling and again I felt tearful, but no crying, the manager Angela and Aleena again came to talk to me on a horrible way, unable to feel empathy and people next to us, who were not part of the group but other guests of the hotel approached me to say she was a bully bullying me and they felt sorry for the way she was treating me, I kept their contact as witness. The strawberry on the cake was me apologising so much for being tearful about the loss of my mum and saying that I come from latinoamerica where we are culturally more expressive, then she said 3-4 times THIS (UK) is not your country" and that I can leave my emotions and culture in my country. I got a British passport

We met this group whilst on holiday in Blackpool, they were very pleasant and my son enjoyed many hours playing with some of the kids from the group! My family hadn't heard of the charity before, however they are a very good cause that is personally extremely close to my heart ! And we will certainly be interested in supporting this charity in the future.

Had a fantastic time in Blackpool with my son, the trustees from the charity was amazing Nothing was too much for them, been going on these trips for years and haven’t had a bad experience.Reading BAD reviews about the Blackpool holiday. I’m in complete shock. I was on the coach with the lady and her kids and everyone was trying to help as her son wouldn’t stop crying. I am Greek my self and I don’t know where the racism remark come from, everyone isn’t British all different ethnics.

I have just returned from a week away to Blackpool with this charity. What an amazing trip myself, daughter sister and nephew experienced. Staff were very helpful and the range of activities and arrangements that were made was beyond what I had expected.I have read a few comments from another review and as a witness to some of them I believe them to be untrue.The staff went out of their way to try and support and accommodate this lady. The level of disrespect she had to not only trustees but also staff at the hotel and other quests was something I have never experienced before from another.In many instances she antagonised the trustees and went against the policies she signed up to.If you ever get the chance to experience a trip with this charity run don’t walk and sign up immediately.Fun had all round. Belly laughter every day.A 10/10 experience

What an amazing time me and my children had in Blackpool. This is the first trip we have had and all I can say is WOW… The trustees on this trip went above and beyond for every single person & I can’t thank them enough for all there support through the week.Reading the review above is absolute shocking and as A woman who is of a mixed Caribbean culture & my children, the racism word has been used way out of context and is absolutely disgusting to use such words against people, as these trustees could not have done more for myself and my children, greeting us every morning for breakfast & evening for dinner. Insuring me and my children were okay throughout the day every day.I was on the coach with this lady where noting of a sort was mentioned to this lady about her son via any trustee. The people on the coach including myself were trying to help this lady while her son was crying & empathised with her as we all had young children on the coach.

Absolutely amazing people. I could not thanks the staff more for making me and my family feel welcome. I have just read the review above which is absolutely shocking and as I was some one who was on that coach and trip not one thing through that statement is true. I find this absolutely disgusting as these people through this charity bent over backwards for every one on this trip. I myself who is from multiple backgrounds and my 3 children were welcomed with open arms via every one daily from all the people within the charity.

A wonderful charity to help those of us in need. Thank you all so much .

Sad to see this people, Frank, Angela and Aleena harassing a woman who had 3 tears in one week cause the loss of her mum, with the excuse that she could negatively impact the kids if being emotional but then Frank, a man shouting at her at the entrance of the hotel and 2 of them calling her names when she was just speaking that does not concern this people about the impact it can have on the kids around to witness a man shouting to a woman and 2 adults calling her names, this didnt concern this people about the impact of it in the kids around. Bully, double standard and just racist as they made it clear to her that this was not her country.

Just returned from a week away had a really nice time many thanks to all the trustees for making it a nice week Thank You