Bicycle Doctor

Bicycle doctor gave me by far the best service I have ever received. Incredible staff, incredible service and nothing but helpful advice throughout the whole process of getting my Surly bike frame. Would absolutely recommend anyone looking to get a custom bike build to go to these guys, the will give you your dream bike. Would give them 10 stars if I could!!

What a fantastic shop staffed by fantastic people! They are totally customer focussed and offered advice aimed towards my needs NOT at their sales figures. Honest, sincere, helpful and knowledgable - what else could anybody ask for? The Bicycle Doctor points system is an added extra too - I was able to use my points towards the extras I decided to buy for my bike a week or so later. To use the words from Britain's Got Talent"

Really helpful, came to just pickup mudguards for bike, and was given advice (and a few p-screws) to attach it. While I was there I realised I wanted to replace my pedals as well, which was easy and simple. Can't recommend them enough, great shop with friendly staff. I'll be coming back for bike-related needs :)))

Got a Whyte Shoreditch Hybrid/commuter bike from these guys. They were a real help in finding the right bike for me which is ideal for what I am using it for. Top quality bike, plus, I also got lights a lock and mud guard for the rear. Very happy with both the service and the equipment. Highly Recommend!!

Friendly, helpful and extremely knowledgeable. And a beautiful cat.

Amy at the Bicycle Doctor was brilliant, helping me to get my hands on the exact bike I wanted and keeping in touch every step of the way. BD also managed to accommodate my cycle to work voucher where other stores wouldn’t. Many thanks!

Absolutely ridiculous policy regarding e-bikes. Wanted a simple puncture repair for a flat that occurred on my way to work. I’m an NHS worker and waited for 40 minutes in the pouring rain for them to open. Staff member was extremely rude to me, told me to go elsewhere and that nobody would touch my bike despite never having an issue previously with any other bike shop I’ve visited. Gave a vague excuse about how it was “more complicated than a regular bike” (it’s not) and how it was a fire hazard (ridiculous assumption based on illegally modified, illegal overseas e-bikes with unsafe charging practices. Mine is a completely British made and reputable brand). I bought a couple of tools off him in order to fix it myself and he still dismissively went “good luck” and closed the door in my face.To add insult to injury, they were advertising an electric Brompton in the window. I suppose they’re fine to get e-bike related custom when it’s from people who can afford the extortionate price of those. Disgusting.

Great bike shop really helpful.Wanted to purchase a bike through the bike to work scheme. The staff were really helpful and although I thought I knew what I wanted they helped me choose a bike that was right for me.

I went into Bicycle Doctor (BD) and asked Mo ( one of the co-op team ) to simply loosen the lock-ring on my cassette as I wanted to remove and clean it. I had the correct lock-ring tool with me for my cassette and a wrench, my chain whip was just not suitable as it kept slipping when I tried it myself. He said fine but that he would use the shop's tools and it would cost me £5. I thought he was joking about the charge, but he was not. It would literally have taken him a minute to do.Now in the last few years my late brother bought two bikes from BD.He was a regular customer for bike parts and bike services up until his passing, as am I for bits and pieces I needed for my bike.I couldn't believe after all the custom BD have had from my late brother and myself that he was being so mean and stingy.I told him he was well out of order and left.So much for customer loyalty, care and support.I went to the Charity Bike Shop in Chorlton. The guys there were great. One young guy stopped working to help me. He removed the cassette lock-ring, chatted amiably for about 10 minutes giving me advice and ideas - ( I have a noisy cassette ) and at the end when I asked him how much I owed him, he said no worries - NOTHING.So much for Bicycle Doctor's workers co-operative.It seems money is their sole motivation.In the past I've bought items from them too which were twice the price I could have found elsewhere. I could have bought a lot cheaper but didn't.So that's what you get for trying to support your local bike shop..I'd recommend going elsewhere for your bike needs.Plat Fields bike hub / The Bike Charity Shop Chorlton to name but two.That's me done with Mo and the Bicycle Doctor.

I purchased a bike through my work 'Cycle to Work' scheme and ordered it from Bicycle Doctor. Amy could not have been more helpful in assisting me to select the right bike and accessories for myself and showing me how to use them. Excellent service - would recommend highly. Thank you