Optimise Auto Trim Winpenny Rd, Parkhouse Industrial Estate East, Newcastle-under-Lyme ST5 7RH

Optimise Auto Trim

21 Reviews
Optimise Auto Trim Winpenny Rd, Parkhouse Industrial Estate East, Newcastle-under-Lyme ST5 7RH

About the Business

Optimise Automotive | Classic Mini Interiors | At Optimise Automotive we specialise in Classic Mini interiors.

Contacts

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Winpenny Rd, Parkhouse Industrial Estate East, Newcastle-under-Lyme ST5 7RH

Hours

Features

  • Debit cards
  • NFC mobile payments
  • Credit cards

Recommended Reviews

Mark Fletcher
20.03.2024
Optimise Auto Trim
Great workmanship, very professional and good quality products that have always been ready on time
John Maidens
10.03.2024
Optimise Auto Trim
Great product and service
Hugh Addison
08.03.2024
Optimise Auto Trim
Good quality product. However, it does seem somewhat expensive. The charges placed on shipping are of particular note. It's not justifiable to charge upwards of £10 an item for shipping, if lead times are going to exceed 4 weeks. Particularly given the poor communication regarding delivery.
Mark Chell
03.03.2024
Optimise Auto Trim
Had my VW Splitscreen interior done by these guys, stunning work and attention to detail was excellent. I can highly recommend Andy and his team.
Treena Murphy
25.01.2024
Optimise Auto Trim
Excellent, very talented
Kieran Abadie
25.01.2024
Optimise Auto Trim
Stay away from this company. While I cannot fault the quality of the work the colours were not correct. I was originally instructed to put notes in the order comment box regarding material and stitching colour. I had never been asked what colour and so of course changed this instruction from black to my desired colour. Also selected red on the stitching option for the item which I quote “they dont read” but clearly no one reads the comment box either!!!I had confirmation emails stating red stitching on all items. But on the despatch email it read black. I was worried at this point and all items arrived with black stitching.Upon contacting them I am told that it can’t be redone because it can’t be removed from the classic mini dash rails without sourcing new ones which I fail to believe. No offer of compensation for ruining my interior plans. Apparently it’s my fault that they copied notes from Informal quotation emails where I was never even asked about what colour I would like just told instructions to order online and make sure they are in the comments box which of course I changed to red and even had it on the confirmation as you can see attached! They didn’t read it is all he had to say. I’m appalled.
Nick Hawryliw
03.01.2024
Optimise Auto Trim
Great customer service, beautifully made product which is a perfect fit. Highly recommended.
Drew Goddard
31.12.2023
Optimise Auto Trim
Worrksmanship was excellent. My entire order was bespoke and ever item arrived exactly as expected.
John Woodward
30.12.2023
Optimise Auto Trim
Excellent door cards purchased. Efficient service. Highly recommended.
Andrew B
17.12.2023
Optimise Auto Trim
Had a motorbike seat done recently, superb job, really impressed with Andy and his Team. All communication was done via email with a very professional manner. Well impressed with the service and pricing was fair would recommend to anyone else

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Winpenny Rd, Parkhouse Industrial Estate East, Newcastle-under-Lyme ST5 7RH
Optimise Auto Trim