Poggenpohl Hampstead

Really superb after-sales service & the team is pleasure to deal with. Almost 8 years down the line the ownership experience has been fantastic. Poggenpohl’s product is super-durableand the team custom-designed the kitchen exactly to suit our lifestyle. I highly recommend the product and the team in Hampstead and their associated branches.

This is the 2nd time we have had a Poggenpohl kitchen. Had the 1st one for over 8 years with never an issue and were always complemented on the design.As well as a phenomenal look and unique design, amazing service from James and the team all the way from design to fitting. Would also thoroughly recommend seeing the new showroom on Finchley Road!

We had a fantastic experience with Poggenpohl Hampstead. James (our kitchen designer) and Ian (Installation Manager) were professional, diligent and friendly throughout the whole process. James and Ian kept us updated at each stage and their attention to detail was second to none. We now have a Poggenpohl kitchen, utility room and media wall that we are very, very happy with!

2 or 3 weeks before Covid-19 lockdown I visited the Poggenpohl showroom in London NW# with a view to ordering a new kitchen to replace my 18 year old one. James Kalozois was extremely helpful and patient in advising me on which Poggenpohl units had the features that I had indicated I needed. He then created a computerised design which I liked and then visited my home to check the measurements, discuss options and agree his design. I paid my deposit just before lockdown and he organised the kitchen installation at the earliest possible date. I am delighted with the result, both in appearance and in function.

I could not speak more highly about the professionalism of the Poggenpohl Hampstead team. Alongside the design team, we were able to bring our dream kitchen to life. James Kalazois worked with us to ensure we felt that we could stay true to our own choices while still providing valuable input into more technical aspects. Ian Gray managed our installation and brought a wealth of knowledge that ensured that all kitchen elements were installed with perfection. I have to say that the after-sales service with Poggenpohl is like no other that I have experienced. I have always felt comfortable reaching out and felt supported with any questions. I would definitely use Poggenpohl in the future. Thank you team!

Just wanted to say what a brilliant experience we had from start to finish with our new kitchen purchased from Poggenpohl Hamstead. James and the team were outstanding all the way from design to implementation and the aftercare has been great. James had a tremendous ability to design and create everything we described and wanted with the outcome being a kitchen of our dreams. Thank you.

Start as you mean to continue. From the very first engagement with Poggenpohl Hampstead, the service and support has been world class. Consultative and thorough from our initial questions with no pushy sales tactics. Once we purchased the support through the prep, installation and finishing phases have been world class. James and Ian at Poggenpohl are are an asset to the company and truly understand luxury and world class service means and deliver on this. I would recommend them 100 times over to anyone that asks.

We renovated our house two years ago and selected Poggenpohl Hampstead to design and build out our kitchen. The entire process was professional and stress-free: James provided excellent guidance during the design process, based on his years of experience in the industry; Ian was a great project manager during the fit out, coordinating with our builder; and even their after care has been excellent, helping us address the inevitable things that crop up with something as extensively used as a kitchen (especially with kids around!). I would not hesitate to use PoggenPohl and in particular, the Hampstead location, again.

After many years we decided it was time to re-do our kitchen. Having looked around we decided that Poggenpohl offered us the product we thought we desired. We arranged to meet James at Hampstead completely unsure as to what we really wanted. Over a couple of hours he guided us and came up with some suggestions that we would never have thought of. As a result we have a wonderful new kitchen that we enjoy every day. Thank you James, Ian and the team at NW3. Gary + Linda Sinton of Ealing

Great service from Poggenpohl, I would like to particularly thank Matthew Andrews and Ian Gray for the great level of professionalism and service. The service from the initial consultation all the way through to the M & E package and finishing stages has been second to none. Matthew and Ian really grasped the luxury specification and were able to deliver on this. Highly recommended.