New China
114 Reviews
$$$$$$
- Friday5–11 PM
- Saturday5–11 PM
- Sunday5–11 PM
- MondayClosed
- Tuesday5–11 PM
- Wednesday5–11 PM
- Thursday5–11 PM
About the Business
|
Contacts
Hours
- Friday5–11 PM
- Saturday5–11 PM
- Sunday5–11 PM
- MondayClosed
- Tuesday5–11 PM
- Wednesday5–11 PM
- Thursday5–11 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Dinner
- Dessert
- Toilets
- Accepts reservations
- Late-night food
- Casual
Recommended Reviews
Adele Peters
11.03.2024
New China
Our local Chinese for years until it gave me food poisoning from old, stale and undercooked food. Last time we will be going there thank you.
Kirstie Dye
01.03.2024
New China
Absolutely disgusted with the service I received today. Been my regular Chinese take away ( every Tuesday night ) for at least 20 years but tonight was the last straw. Got my order wrong then told me it was my fault. Missing items despite repeating myself 2-3 times. The food (if you can class it as ) was old and clearly reheated and / or under cooked. I will not order from new china again.
shianne ives-keeler
27.02.2024
New China
the worst customer service i’ve ever had. was so rude when i was ordering and then when food was missing he was swearing down the phone at me. i told him he was being rude and he told me to “f*** off and that i’m a piece of s***.” will never order from here again and still haven’t received food that was missing. how do i get my money back for this ?
Aaron Frost
20.02.2024
New China
The worst takeaway food I have ever eaten. In the past this was a good takeaway but as of recent (past year) the quality has dipped. The staff on multiple occasions have been rude. Orders are often mixed up. All sweet and sour dishes use artificial tasting manufactured source. £60 worth of food in the bin. I would rather eat a Ginsters Cornish pasty purchased from the Jet petrol station next door. Honestly its that bad!!! On a positive, prices are competitive. The recent reviews back my opinion
mellissa seaman
24.01.2024
New China
I have been coming here for years and just recently they have gotten my order wrong. The 1st time I didn’t bother to phone and complain and just the left it. The second time I order a house special chow mien when i got it home it was a vegetable chow mien.When i phoned and explained that it was wrong and it was my partners dinner (who threw it in the bin in temper) the person on the other end told me i ordered the vegetable chow mien when non of us like that one. When I explained it was in the bin i got told i was wasting his food that i paid for.The customer service is terrible. If i did want another one i would have to travel another 20 minutes to get and mine would be cold. Instead of apology i got verbal abuse and was told i was in the wrong. As a customer who has been going there for years i won’t be going back for a very long time if at all
Sean
16.01.2024
New China
Is it the best is norwich? Of course not. However as a local chinese takeaway it ticks all the right boxes, its quick, tasty and cheap. Friendly and helpful staff both over the phone and when going to collect. I dont understand the staff are rude" comments....its a takeaway. If you want great service then a restaurant (with higher prices and service charge) may be a better option."
Philip Nightingale
12.01.2024
New China
Rude and unprofessional telephone manner. Soon as I rang them him accused me of making crank calls and wouldn't deliver to me. I had used them before ( despite being very slow) but not anymore. Top Chef Chinese everytime from now on.
Ocean media
02.01.2024
New China
DO NOT ORDER FROM HERE , DO NOT WASTE YOUR MONEY,I ordered over a £30 order today and my order came wrong , the sweet and sour sauce is like water. The chicken is like eating grey meat and tastes old, the food looks and tastes like it’s been sitting there for days, their ‘crispy chilli chicken’ was a tub of plain chicken in sweet and sour sauce?? After calling the shop up the man was very rude, didn’t give me a refund and wouldn’t sort it at all. Really unhappy and disappointed.
Add Review
Map
204 Thunder Ln, Norwich NR7 0AB
New China