Spares2Repair Ltd

The service and communication was exceptional. After ordering, the status was updated at every point and my item arrived in 3 days.I cannot recommend this company enough.Searching for the replacement part was super easy and it even checks that it will fit the make and model.A superb company, and because of that, I can keep using my 45 year old food processor. Very, very happy!

The only company online that were able to supply a new filter for my Haier tumble dryer.Extra bonus that they're based in my home town so I was able to collect without additional charges.

Ordered a part for my fridge which was advertised as being in stock, delivery delayed and received an email saying it was being manufactured. Wrong part sent, different to the one in the picture online. Return generated and confirmed with a postal label. Item has been signed for but there is no sign of a refund, have emailed several chasers and no one replies. Avoid this company if you want peace of mind.

My experience with this comapny started off really well. They had the part, posted it quickly and when it was not required they sent me the form to return it which I did following their instructions.I heard nothing from them. Their phone is no longer working. They have not responded to two email requests.Addendum. They paid the refund the day after I wrote the review but that was well over 2 weeks after the return so a bit tardy.

Over 20 emails back and forth and NO JOY- I unfortunately needed a different freezer drawer size - followed the prompts for a return - it generated a Royal Mail waybill and label - sent the item back and it was sign for and returned over a month ago - getting a refund has been an absolute nightmare - In fairness I received the item very speedily but the return process to get my refund - TERRIBLE! Perhaps one should consider shopping where you know that if the part of incorrect you are going to be assisted and not just sent a string of emails requesting tracking details which you furbish multiple times with nothing but generic responses and you go around in circles. Would not recommend

Fantastic service! It was really easy to locate the camera part I needed on the website. Placing the order was easy and the communication throughout the order process was exceptional. I received a number of updates on the status of my order and I was extremely happy with the level of service. I will definitely use when I need replacement parts again - thank you so much!

Rescued my pressure cooker!I got a spare seal ring for my pressure cooker which was so difficult to find elsewhere. It took a couple of days to get dispatched but arrived in perfect condition. Fit perfectly and saved me from having to buy a new cooker.

Terrible customer service and incorrect product - I was directed by Samsung themselves to purchase a spare product from this company. Samsung gave me the link to the correct product on the suppliers website to avoid any doubt. I proceeded to order the product and although the part number and image was correct in the packing slip - The actual product and part number was incorrect, looked different and didn't fit my TV. Mistakes happen but I have been unable to contact this company for a replacement / refund of ~ £120 because they don't provide a phone number and don't respond to multiple messages via their website (The only option they give). Hope to get a resolution soon, as been without a TV despite paying for priority delivery on the part and now further delayed waiting for a reply and delivery of the correct part

Do Not bother with this company . Totally inadequate , zero service , refuse to answer emails meaningfully(just an automatic response),refuse to take any calls , on line chat 100% useless. Goods sent out (which I paid for)totally unmatched to request even having sent photos and serial numbers they still sent a random item of no use but I can not get ANY response that allows me to discuss the useless item I have paid for . A total waste of time and very frustrating . They wonder why only 1% leave a review ! Too frustrating sire to even do that ! I have emailed at least 6 times asking for assistance with the errors they have made but they refuse to contact . Or refund obviously ! If i could give a minus star rating I would ! An utter waste of a company !

Ordered a new grill pan and wire shelves for my Sons Candy oven. Easy to find on website. Easy to order. Delivery as requested. Looks like a new oven now! Will use again if required for other appliances and recommend!