Isle of Wight Council

I found some slates in the countryside and obviously fly tipped. I brought them to my garden thinking they were Welsh slates and wanted to put them outside so people helped themselves free of charge. It took me 2 trips by car as they were very heavy and they were in bushes. I was told they were asbestos slates. I called council, she told me to take them to the dump and pay for them, I refused, I was told to take them back where I found them and leave them there. She was telling me to fly tip. As they were in my front garden she said council wouldn’t pick from private property. I left them outside my gates with a notice for the council which is public property and nearly 2 wks on they are still there although she got all my details, address etc. I even contacted green councillor, no result at all. Our area councillor Mrs Ellis is nowhere to be seen, I was told she was ill but she isn’t ill enough to be head of iow tories. I made their lives easy by getting them out of thorny bushes and nettles but they can’t be bothered to collect them outside my property. Why are we paying the council tax? I will call them again today and by the end of next wk if they are still not collected I’m reducing my poll tax monthly payments. If council refuses to do a job which we are paying them to do then I have the right to deduct some amount from my payments I make to the council.

Pointless, useless, incompetent, unreliable these are just a few words to describe the isle of wight council. If you could put 0 stars I would. Have been told loads of times I would receive a call back and not once has this happened. They just say whatever they have to to get you off of the phone. Between a worthless council and a useless MP the island doesn't stand a chance. It is just a retirement home now.....welcome to gods waiting room please take a seat and wait for death he'll be along shortly.

Terrible - fobbed off when making a legitimate complaint. Reception staff are very polite and helpful but trying to get anywhere with a complaint is difficult. I'd expect someone to apply a modicum of commonsense so that a simple complaint is resolved before it has to be escalated.

Lynbottom tip saturday 17th July. Need to take stuff to tip. Try the website to book a slot. Website not functioning. Try the phone number. Not connecting let alone ringing for ages. Drive to site to try and book a slot, answer from employee at entrance you are not on this list" (waving list in left hand). I ask

I have just phoned the Council Tax office for a copy of my Council Tax, as I seem to have mislaid the original one they sent me.Customer services are alway polite and friendly and very helpful, which is why I gave them 5 stars ⭐️⭐️⭐️⭐️⭐️.I don’t understand all the negative views on here! even when I used to see them in person at the Council in Sandown I never had had a problem with anyone there.

Went in first thing this morning. Had limited time to sort out an issue we were having with parking permits. Receptionist was polite and helped straight away. Another ladie popped over after hearing our problem. She took us over to the computer and went through everything with us. Rang the right people. And sorted the issue for us there and then (we would not of been able to sort the issue ourselves) could not fault them. Thank you

IF ONLY THERE WERE MORE PEOPLE LIKE FRAN ANSWERING THE IOW COUNCILS SWITCHBOARD.....SHE WAS MARVELLOUS. Read on..... I was having problems renewing my resident parking permit. Several calls to both Mipermit and the council offices had failed. Through desperation I then visited the offices in Newport only to find they were closed. A call to the advertised number on the office door then took me to the switchboard, where I was told Mi permit were the only people who could sort my permit out. 15 minutes on the phone to Mi permit, no response, for probably the 4th time.. Called switchboard again and a lady called Fran answered, after some investigation on her part she found an error on my Resident Parking documentation, someone tweaked this and Fran then assisted me through the process and finally after hours of trying, I had my permit. Thank you Fran, you handled my frustration with the process courteously, efficiently and with humour, it was much appreciated, I would not have succeeded without you!!

Ticketed and fined whilst working on an emergency gas escape in Newport because it was a disabled space outside town hall, there were no safe places to park and about 4 empty disabled spaces. Intelligent warden told me to appeal it which I did, that's an hour wasted I'll never get back! Also ticketed me while I was on crutches trying to attend doctors surgery, bought an hour ticket but was 5 minutes late because of broken ankle.