Vets4Pets Greenford

Ok service if you need to visit the vet. However, if you just need general advise, you cannot speak to a vet on the phone or be given any kind of advice. Not really delivering a quality service. Only interested in booking appointments, which means unnecessary visits to the vets at cost to you

I had the worst experience I hope to ever have at a vet office.The breeder I got my cat from used this place to get their chips and vaccination done. This place misplaced the tag ids on the vaccination cards they gave him, causing us to register the wrong chip IDs and link our insurance to the wrong chip. Extremely unprofessional incident. I can't believe they did that. I strictly recommend everyone with small kittens to STAY AWAY FROM THESE PEOPLE AND THEIR AMATEUR HOUR SHOW.

Dear Attila,I hope this letter finds you in good health. I am writing to express my utmost disappointment and disgust at the recent experience my beloved pet, Teddy, and I had at your veterinary clinic. The level of unprofessionalism and rudeness displayed by one of your vets, Dr. Robert, during our interaction has left me deeply dissatisfied and concerned about the standard of care provided at your establishment.Let me begin by stating that the initial treatment provided to Teddy a month ago, by a different vet who was genuinely professional and compassionate, was commendable. I am genuinely grateful for her expertise in extracting a single grass seed from Teddy's ear and advising us to return if there were any further issues. However, the events that unfolded during our recent visit have left a bitter taste in my mouth.Today, Teddy was experiencing considerable pain and discomfort, necessitating another visit to your clinic. Upon completion of his treatment, I sought feedback and had some questions to ask the attending vet. Unfortunately, I was connected to Dr. Robert, who demonstrated an unacceptable level of rudeness and unprofessional behaviour during our conversation. I was merely seeking clarification and expressing my concerns, but he responded dismissively and abruptly, suggesting that he had no time for my inquiries and abruptly terminated the call.I must emphasize that all calls to your clinic are recorded, and I strongly urge you to review the recording of my conversation with Dr. Robert. It will reveal the disrespectful and condescending way he spoke to me, as if I were insignificant and ignorant. Such behaviour from a medical professional is entirely unacceptable and reflects poorly on the reputation of your clinic.I had the opportunity to speak with Louise, who provided a much-needed apology for Dr. Robert's behaviour. She informed me that he is a locum, which only adds to my concern. I demand a detailed explanation for his appalling conduct and request the locum details, as I intend to lodge a formal complaint with the relevant authorities about his conduct.Moreover, the distressing encounter with Dr. Robert has had serious repercussions on my family. I regrettably raised my voice at my sister due to the frustration caused by the vet's behaviour, and this has deeply upset both my mother and sister.I expect someone from your clinic to contact me promptly to discuss this matter further and address my grievances in a satisfactory manner. You can reach me at +971 585335430 or +447961 750 487. This situation has left me so appalled that I am determined to take this matter to the highest level possible, no matter the cost, to ensure that such unprofessionalism and disrespect are rectified and prevented from recurring in the future.As a dedicated pet owner who entrusts the well-being of my furry family members to your clinic, I had expected a much higher standard of care and professionalism. I sincerely hope that this complaint will be taken seriously, and that appropriate action will be taken to address the issues raised.Looking forward to a prompt and meaningful response from your end.Yours sincerely,Jahney Selva

Worst vets ever! I arrived at 4.30pm for my appointment but the staff member didn’t book me in, and then they refused to see me, disgusting behaviour. I waited patiently for 1hr 30 mins to be seen, they weren’t even apologetic and we never got seen in the end. Save your time and money and go to a more professional vets. Absolutely disgraceful behaviour.

The team are so friendly as well as professional, I felt at ease leaving my little member of the family in their care . They explained in great detail at the start the procedure and upon pick up explained the aftercare in full I felt confident I could provide the aftercare at home in ease

Easy access, it's a pain to get through to reception to boom an appointment but the vets are nice and knowledge.

The staff were lovely but I've just spent £60 and the problem I went in for isn't even sorted. My dog won't stay still at the vets, he gets extremely anxious, wriggles and tries to get off the table which doesnt make things easy, but the 3 times this has happened before and I've taken him to different vets, I've NEVER left without the problem being fixed. I'm so angry.

Good vets and pet store.They do kitten vaccine and Microchip package.I had spaying and neutering done at a good price.

unprofessional.. they don't have displayed prices. very expensive .. and break the laws to get as much money as possible for nothing. in this way they make you dependent on them. does not provide the analysis results. because I said I was leaving, the prices of the medicines increased by 50% in one month