Duffy's Pampered Pets - Dog Walking West Lothian

My goodness! I dont think I've ever read such utter nonsense! I trust Duffy's, with my dogs, completely. I don't know who these people are reviewing, but it's not Duffy's ... maybe a personality clash, as I believe there have been a few changes in personnel of late, but they read like some puerile vendetta which should stay in the playground. I can honestly say I have never had a problem with any of the team I have met thus far.I don't work, and have never worked, for Duffy'sWell-deserved 5☆ review for 5☆ service

Fiona and her team will make sure your dog is well cared for. If you want 5 star care for your dog then look no further

We have been using Duffy's for over 4 years now. Mainly for walking our now 3 dogs, who judging by the Facebook photos & their lack of energy when we return home are walked very well with plenty of interaction. Our dogs adore them!Communication with Fiona and Aimee is above standard and they always go the extra mile to help us out with last minute walks or pop in services when we've not made it home for our cats.We have attended many training classes and used Fiona's expert knowledge for one to one sessions when one of our dogs developed unwanted behaviour (running off in search of food). So far the training has worked!

Lies to clients far too much. Not to be trusted with your pets. The only people to have given them a 5 star review are people who work for them. Kinda sad.

After being a long term client of Duffys. I was extremely disappointed at how some team members were treated by the ‘management’ team. Now I want to make myself very very clear that most of the walkers for Duffys were amazing, unfortunately the best ones have now left the company. After hearing some of the ridiculous accusations I decided to have one of my dogs removed from Duffys. As a client is it my decision what happens with my pets as I am there owner, so to be contacted at gone 9pm at night after an email conversation regarding an incident, to then be questioned about my decision I find is extremely unprofessional, and to be told about someone’s contract as a client is also highly unprofessional and not something that should be discussed. After I was visited by the ‘management’ team at my home address and to feel very patronised by the way I was spoken to I asked for my keys to be returned and my other dog will no longer be getting walked by Duffys, for them to then think it is acceptable to refuse to give me my house keys back is quite frankly disgusting behaviour. After this incident which made me extremely uncomfortable in my own home by myself it then came to my attention that the owner of Duffys was threatening to phone the company I work for and get me ‘sacked’ along with a few more ridiculous things. People will not have any issues with this company until you either want to stop the services they provide or have issues with them, this is when you will be treated very poorly. If they can treat their clients in such a bad manner then you can only imagine how the colleagues are treated.

Excellent

Our dog loves his group walks and loves the walkers. He has just completed training with Ciara and it was so personal and really great too thank you to the team from Fergus

Fiona takes the care of all the animals very seriously. I 100% trust Fiona and her team to help train and care for my dog.There has been some recent staff turnover which has resulted in bitter reviews from associates and I am saddened that these reviews can be so damaging to this professional business.