British Gas
68 Reviews
- Friday8 AM–8 PM
- Saturday8 AM–6 PM
- Sunday10 AM–4 PM
- Monday8 AM–8 PM
- Tuesday8 AM–8 PM
- Wednesday8 AM–8 PM
- Thursday8 AM–8 PM
About the Business
Gas and electricity, boilers and energy efficiency - British Gas | British Gas is the largest UK energy and home services company. We supply gas and electricity, boilers and boiler cover as well as other home services.
Contacts
Website
Call Us
+443332008899
195 Aylestone Rd, Aylestone, Leicester LE2 7QJ
Hours
- Friday8 AM–8 PM
- Saturday8 AM–6 PM
- Sunday10 AM–4 PM
- Monday8 AM–8 PM
- Tuesday8 AM–8 PM
- Wednesday8 AM–8 PM
- Thursday8 AM–8 PM
Features
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Recommended Reviews
SKG
11.03.2024
British Gas
If I could give minus stars, I would! I have no accounts with them & owe them nothing, yet they cannot produce a letter to me to confirm that my temporary & previous (last year) accounts are settled.
Steve Gregory
10.03.2024
British Gas
Appalling “service” , ignore letters sent to Rotherham complaints address. Ignore emails with photos attached. Ignore phone calls. Complaint registered 3 months ago online has just been ignored. Keep sending debt collection threatening letters addressed to a deceased person despite being advised of the death in January.
matt wright
23.01.2024
British Gas
Hands down this is the best British Gas academy I’ve ever trained at and I’ve been to a few.Trainers are superb.
Joshua Findlay
11.01.2024
British Gas
Supposed to get my refund within 14 days of my last bill according to your own policy. It has now been 3 weeks. Contacting you about this is very difficult; the only option you provide for me to chase up my refund is waiting on hold for undeterminable amounts of time. This should be a simple email or web chat issue but you've purposely not made it say. So glad to switch to a good provider... I hope you bleed customers. With such high profits having such a poor customer service team is unacceptable.
Brian Higgins
21.12.2023
British Gas
Your app does not work nobody answers the phone. I cannot get the answers I need. Absolutely useless. Unfortunately I,ve just signed a,12 month deal, more fool me!!
Paul Woodruff
21.12.2023
British Gas
Really the very worst outfit I have ever come across.A dreadful lack of communication that is unless you enjoy speaking to South Africans who seem to have no idea how it works, but then if BG trained them you shouldn't be surprised!!Totally useless company!!
Alisha Thomas
21.12.2023
British Gas
British Gas is a reputable company yet the customer service is appalling. Each time I have called, I have been misled and received a dishonest service. I do not recommend BG and I will be changing providers.
Max Darque
20.12.2023
British Gas
Signed up to HomeServe for boiler service. There were never any engineers available and I had already paid for product….waste of money.
Barry Tuck
19.12.2023
British Gas
Useless serviceThey don't follow up information or refunds promised. I have spoken too 3 agents promised refund of £1K + in credit an I'm on a smart meter and been with B gas for over 40yrs WHERE'S MY REFUND. Going to cancel standing order
shivani saini
17.12.2023
British Gas
i called to british gas regarding my refund and they took proof and everything but they didn’t give. i have very bad experience with british gas.
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Map
195 Aylestone Rd, Aylestone, Leicester LE2 7QJ
British Gas