The Lounge Peterborough

Tasty and affordable, clean place and friendly staff

Good halal place and the food is reasonable and serving size is good. We had chicken steak and lamb and mixed grill. Total bill for 6 adults and 2 kids was 80£ but no drinks. So overall pretty good.

Great food, decent value, exceptional presentation, delicious food, comfortable seating, and friendly service. A real hidden gem

Service was good, atmosphere was okay, food was not worth mentioning. We ordered 6 steaks (3 medium rare, 3 medium well), but they all had an element of rare in them. They were huge, thick steaks but half of each steak was either under/over cooked. One of the steaks didn't even get eaten. I think the best option would have been to not pick a cook level and take it as it comes or drive to Leicester and go to a real steak place. Sorry guys. Fix up.

Lovely people at this place, we came in very late one night and they were very accommodating, never felt rushed to leave.The place is well maintained with a big outdoor tent at the back that was warm enough to sit despite a chilly night.Definitely recommend if you’re passing by or near the area .

Fantastic upmarket venue. Great food. Suprisingly cheap prices without any compramise on food standards. Family friendly environment, The staff are friendly. Also have a private room for larger parties. One of the best eateries in peterborough. Well worth a visit.

Poor shisha, poor food, poor customer service, management enjoy talking down on minors and younger customers when they've got a valid point and love to call their valued" customers liars.If you love your shisha soapy

First of all, we traveled from Cambridge to visit this lounge. There were 12 of us, along with kids who were 16 and over, and our plan was to enjoy Shisha while having food. However, they rejected us and insisted that the kids must eat inside the restaurants, while all the adults are allowed to go to the back. Unhappy with this, we decided to try our luck again and informed them that if the kids couldn't sit and eat in the lounge, we would leave.The assistant manager, whose English proficiency was poor, then took one of us upstairs and offered a private room for £250, Moreover, he promised that if our total bill exceeded £250, he would deduct that amount, making it an attractive proposition. With this offer, we thought it was a good idea and agreed to proceed.As a result, we all opted for mix grills to reach the £250 spending mark. Unfortunately, the food we received was disappointing, as it was served cold and didn't taste very nice. Despite this, we ordered plenty of drinks to meet the spending requirement, anticipating that we would only pay for the Shisha, food, and drinks.However, our high hopes were shattered when we discovered that the assistant manager had misled us. The Shisha we ordered, priced at £15 each, was charged at an inflated rate of £25 each. Furthermore, the promised deduction of £250 from the venue fee didn't materialize; instead, they only subtracted £150. Consequently, our total bill skyrocketed to £410, leaving us feeling scammed and deceived.Frustrated by this situation, we attempted to negotiate the price and voice our complaints about their unethical practices. Nevertheless, the manager emerged and adamantly insisted that we pay £420. We explained that the assistant manager had assured us otherwise, but he refused to believe our account. Instead, he shifted the blame onto us, claiming that we should have used common sense and understood their poorly explained terms. Adding to the distress, when one of the younger kids threatened to leave a negative review based on the terrible experience, the situation escalated with the manager trying to pick a fight.Throughout the entire encounter, both the manager and the assistant manager continued to spout nonsense and lie, attempting to deflect responsibility and hold us accountable for their miscommunication. In conclusion, I cannot recommend this place due to the unpleasant experience. The only redeeming aspect was the lady who served us, although she did forget a few drinks.

Delicious food, huge portions, very friendly service in a welcoming, modern venue. Was hugely impressed esp for the bargain price!