Ever So Special

Have been here many times, Normally service is good. I had bad experience yesterday (07-09-23) around at 5:00.Awful customer service by one particular person. I want the management attention on this issue.

Amazing experience! Went in for a hamper and the lovely assistant Naz delivered beautifully (even though they were supposed to be closed ). Will deffo be going back had to leave a review as Naz was too great in getting what we needed.

Placed an order online for my child's 18th birthday to be delivered - everything was great apart from all 3 bouquets as the decorations were nothing like the picture on the website. Seemed like it was rushed, especially as I was paying £40 each for 2 chocolate bouquets and £35 for the flower bouquet. Moreover, the bouquets were unstable as they were not covered when the driver gave them to me - what if the chocolates fell apart? I placed my order over 3 days before the delivery date, so that should have been enough time to prepare everything, however the standard of the bouquets didn't live up to my expectations because I had ordered a deluxe bouquets but it didn't seem like a deluxe bouquets as there were no ribbons, bows or decorations as shown in the website, suggesting that it was rushed and last minute. Would I order again? Not online.

Wonderful all-round service from the whole team, who catered to my each and every need. My wife made a last-minute request for a cluster of 3 sets of balloons. She was pleasantly surprised as the driver, Ahmed delivered the balloons before the expected time. Not only that, but he was both courteous and friendly.They were exceptional! Would heartily recommend them for any event and look forward to ordering from them again.

I want to thank the sisters here. They went above and beyond helping me out last minute as we had a death in our family. I will never forget the effort you guys put in to everything. Everyone talked about the funeral letters and hearts we ordered and they said they were beautifully made. If you need anything these guys make it happen for you.

A large variety of gifts and also really helpful staff. A lifesaver if you need a one-stop shop for gifts. Naz was superb, gave really good recommendations and went above and beyond to help me put together a genuine and thoughtful anniversary gift.

Excellent customer service. Efficient and great Quality! Helpful sister helped in few minutes with delivery for a last min flower box and balloon. Without me leaving my bed stuck with flu! Highly recommend! Order today for any occasions, They also do lights marquee higher and funeral arrangements too!