Prestige Pumps

I was on Live Chat and followed up with a telephone call to clarify a piece of information after comments in response to my questions like 'not sure to be honest'. The person who answered aggressively questioned why I was calling when I was on live chat, was then generally rude and dismissive about my question, and then when I asked why he was being so rude told me he was the MD and to shop elsewhere. Not sure what I did to deserve that treatment and sufficiently shocked to post my second ever review on google. Pretty confused by it all but beware if you shop here you are likely to be dealing with someone pretty unpleasant if my experience is anything to go by.

Called them up enquiring into pumps. Was fairly aggressive for no reason. Made it pretty clear he only gives time to paying customers. However, he gave me his condescending attitude for free

Always a great service from the guys at Prestige. They've helped me out many of times and nothing is too much trouble.5 * service.

This is the Best company i have bought from in a long time. Always very friendly and knowledgeable and their service is first class and their prices are great. Every person i have dealt with has been superb!! They have a vast knowledge of pumps and valves and I would not buy my pumps or valves anywhere else. Fully recommend. One of the few rare companies these days that actually care about their customers.

Didn’t know their own stock and closed half way through a webchat enquiry. Gone elsewhere.

was on a live chat with a person called Dale. who told me they don't sell to my country and they don't have to explain why and ended the chat. what rudeness!!!!!!!!

Excellent service. Always happy to help the best they can. Fast delivery.

Excellent service as ever.

Really excellent service from James. Rang for advice and then placed an order late afternoon and the product arrived early next morning.

Called these guys as our CNC Machine Centre waste water pump packed in. They ordered one for us, we got it before 9am the following day back up and running in less than 24hours. Great Service and Support well done guys and thank you