Netherwood Spa

Absolutely fabulous!We've visited multiple spas and this is very much up there.Its a littler smaller than some but it's very clean, staff are welcoming and very knowledgeable.We had treatments (1hr facial & 1hr full body massage) which were incredible.

Had a lovely 5 day break here last week,,,gorgeous room with ample supplies if the usual" and a superb "hotel telly" hurrah!! Food was gorgeous

I live locally and this is the only gym. The lockers don't lock. The shower is stone cold. Nowhere to hang your stuff or sit within the shower room. No shower gel. No hairdryer. The floors aren't clean. Very small and cramped. Lovely PT and good equipment. Frankly 40 pounds a month is way, way too expensive. Could do (a lot) better.

I booked a relax spa break here for myself & my wife and we thoroughly enjoyed the experience. We both had wonderful back massages prior to our 90 minute thermal spa session & found all the staff friendly & attentive. Due to COVID times at the moment we had the entire spa to ourselves for the duration, this enhanced the experience 10 fold, it feels so much more exclusive & special... our time there literally flew by!They have 3 lovely pools... a cold plunge pool, a hot dip pool & a larger hot tub and a selection of steam rooms, tropical showers & an ice fountain.... its lovely, can’t recommend it enough. My wife literally came home & fell asleep in seconds, something she hasn’t done in a long time!We were massively spoiled by the fact we had it to ourselves but the whole place & atmosphere was really enjoyable. 5 stars well earned, we will be back.

Small but well equipped sauna steam rooms and cold plunge pool with hot and warm jacuzzis. Definitely recommend to people. Affordable and easy booking via phone . Thank you

The thermal spa experience was amazing, so relaxing and staff very polite. Afternoon tea was average, and had to ask for the pot of tea. Would definitely book the spa again and can't wait to go back.

My daughter took me for a treat for my birthday. What an amazing day.We had a thermal journey spa experience, aromatherapy massages before topping there day off with an amazing afternoon tea in the Main Hotel. The staff were cheerful, polite and friendly. Service was excellent. Never seen a cleaner changing room. The facilities were also spotless. We'll definitely be back, shall also be recommending the whole experience to all of my friends!Thank you for an incredible day

Great location and service. Dinner menu limited but the spa is awesome!

My friend and I decided last minute to book a spa session at Netherwood and were pleasantly surprised when I called up that they had availability for the bank hol. Booked & paid over the phone £30pp for 2.5 hours.We were a bit underwhelmed with the whole experience. We arrived in our gym attire as thought we would get a workout in before using the facilities to be told the gym would be an extra £7pp. So decided to knock this on the head.I then asked if we could book afternoon tea for when we finished as I overheard her mention it on the phone to someone else making a reservation. I was told they couldn’t do this as it had to be pre booked the day before.Both of the above points should have been advised on the phone on booking. You missed out on extra business there. In all my years working in the spa industry I’ve never known there to be a separate fee to use the gym facilities.The lady on reception showed us round and supplied us with robe/towel & slippers. Changing rooms were average sized but only one toilet. And disappointed that you couldn’t plug hair straighteners in anywhere or that they weren’t provided. When I asked the lady about this she said it would be a hazard due to the water near by (pool/showers)? But yet hair dryers were provided which are also electrical? Again others spas I have experienced either provide hair straighteners or have an area you can plug your own in to use.There was no costume dryer or bags to put wet swimwear in. Also no conditioner in the showers. Only shampoo & body wash.The x3 sunken tubs were on the small side and very deep neither of us could sit on the benches inside without our face being in the water. Obviously made for taller ppl. Water was provided but no drinks made available or advertised. I asked one of the girls who was using the facilities who mentioned she worked there, and she said Prosecco could be purchased. No where was this advertised and we weren’t informed of this (again missed business opportunity) it would have been nice to have some nibbles either comp or on a little spa menu with drink options.The sunken pools needed a good clean, the floors under the benches were slimy and plenty of hair floating around in the tubs. Could maybe do with checking throughout the day. A few cobwebs around too. Heat rooms were nice although again could do with a clean around the doors/glass. Not much to keep you occupied for 2.5 hours though. No main pool/hydrotherapy pool. No magazines/self care books etc. No cafe area.Also no background music which would have added to the experience/atmosphere.No treatments available either (being bank holiday)I guess you get what you pay for but I really don’t understand how it’s got 4 bubbles. I wouldn’t return unfortunately. It was an average spa with missed opportunities to upsell and limited facilities for that ultimate spa journey.