A W Lymn The Family Funeral Service

We are being so well cared for following the passing of our mother....we are so grateful to Colum at lymns in Ollerton Nottingham. and his team. we have had such understanding and care... the funeral was stress free which is helping us to come to terms with loosing such a wonderful lady xxxx Thank you just doesn't seem enough ... but it's all we have xxxx Bless you all x

It's taken more time than I would like to write this review, but not through fault of Lymns.Having known Matt and Chloe since school, I've been aware of the business for many years, though fortunately not directly come into contact. Sadly last year, my grandfather passed away and we undertook preparations to honour his passing. Lymns help take the weight of the decisions needing to be made, and helped alleviate much of the worry my grandmother had, which allowed her to grieve as she needed too. At the service, the cortege and representatives hit absolutely the right notes on the day - compassionate and caring, but also able to have a joke with us where they gauged it was welcome and appropriate (we instigated it, they followed, nothing inappropriate was mentioned without our input).For such a sad day, they did absolutely everything possible to ease the situation and to be a covert support where required. I can't recommend them highly enough.Thank you all once again

Disappointing and At Times Distressing ServiceAs Lymns seemed unable to follow instructions for the Order of Service, we were forced to contact independent printers, 3 days prior to the funeral, to produce this document. The alternative printers experienced no difficulty producing what was requested, and we paid them directly.On the day on which it was arranged that our Mother's ashes should be interred (some 9 months after the funeral and several visits by us to the stonemasons to confirm our requirements, (which they seemed to view as 'changeable' up to a week before) we arrived at the cemetery to find a hole in the ground, but no headstone. The absence of the headstone was deemed to be due to an administrative error.These issues were raised with Lymns, who provided a weak apology and an offer to forego the cancellation charge they maintained they incurred when we declined to use the Order of Services provided by them. Considering the Order of Services provided by Lymns were unusable and in view of our direct payment to the alternative printers, we found Lymns offer to waive the cancellation charge distasteful in the extreme.

The service provided was faultless. Lymns provided my mother with a funeral and memorial headstone I know she would have approved of. Jess was particularly patient with me as I stumbled along with my grief, unsure of what to do. She offered advice and made suggestions without any pressure. During this difficult time Lymns showed my family kindness and understanding that myself and my family will never forget. Thank you.

My father passed away at the end of September. A friend of his recommended A W Lymn and I couldn't have been in better hands. I mainly dealt with Philip and it was good to have that consistency. I was advised and consulted on everything and felt I could ring Philip at any time.Philip also arranged for a wonderful celebrant called Katie and she delivered a brilllliant and sometimes funny service. I have to say Philip himself added a touch of class with his top hat and tails. I would recommend them to anyone in the area.Thank you from the bottom of my heart, thanx to yourselves I feel I did my dad proud.Helena Mc Williams

When my husband died I was devastated myself and my daughter went to Lymns and we were greeted with a lovely gentleman who's name is Kevin Browne he was amazing he looked after us and the funeral was lovely I didn't have to worry about anything thank you very much for everything xx

Many thanks to Paul Richardson for his kindness and professionalism, the whole team were excellent and helped to make a very difficult process easier for our family.

My Dad died of COVID-19, in the period of lock down. I can not begin to express my thanks and gratitude for Lymn's service during this very difficult time. From the word go they were amazing, bearing in mind they had to change all their procedures at the last minute to adhere to Government guidelines. Thank you

Thank you to Paul,Ian and Arron for making a sad day very pleasant. The family said everything was how mum would have liked to be remembered. Vivienne and Trudi

I just want to say a massive thank you to Paul Richardson and neville for there services for my pops John dunstan funeral there compassion and empathy on the day was outstanding there help with the bus the arrangement of it all .it felt like thay where part of the family we couldn't of ask for anything better we as a family appreciated everything thay did we want to thank you fr the bottom of our harts you both where amazing.