The Vintage Jeweller

Fabulous eternity ring and excellent service. Ordered from the website at 4.30pm, delivered at 10am next morning!We’ll definitely shop with The Vintage Jeweller again!

Excellent customer service!Bought a Victorian ruby and diamond ring from The Vintage Jeweller recently. I was a bit nervous about buying online without being able to see the ring, but The Vintage Jeweller were so helpful, sending me extra pictures and answering all my questions. When I received the ring, it was even more beautiful than the pictures.Thank you for your help and patience.

I am so pleased with my recent The Vintage Jeweller purchase and the service provided. I had been searching for a wedding band when I came across this shop, and not only is the range of rings (and jewellery more generally) offered by the Vintage Jeweller incredible, but their staff are brilliant. Sullivan was so accommodating in providing additional images for me, along with a video, which made the remote buying experience so much better. I also couldn't be more impressed with the delivery - order Tuesday afternoon, posted almost immediately and arrived the following morning before 9am. Thoroughly recommend The Vintage Jeweller.

After exhaustive research over a number of weeks online, I discovered a couple of items of significant interest to me on their website. Their customer service is friendly, professional and very efficient. Sully and Sean made it a wholly pleasurable and happy experience. Communication and punctuality in all my dealings with them both are to be applauded. The items arrived carefully and beautifully packaged and presented. I will not hesitate in buying from The Vintage Jeweller again. Well done everyone, and thank you very much.

Have nothing but good to say about my purchasing experience. Sullivan was extremely helpful and patient answering multiple questions.He also went out of his way to help me with out with the currency exchange issues. Highly recommended. Very professional and honest person to deal with. Thank you !

I am absolutely delighted with the beautiful clasp that I have purchased recently from this highly respected and reputable London Jeweller. My meticulously wrapped parcel arrived swiftly, the kindness and professionalism of this Jeweller is second to none. Do yourself a favour, have a lovely browse through his store,you will NOT be disappointed!!!

Exceptional service, beautiful jewelry.I first discovered The Vintage Jeweller through their Instagram. I was impressed by their aesthetic, and of course the jewelry, which is beautiful.I contacted Sully and made an appointment to discuss an engagement ring. I know next to nothing about jewelry, but Sully was patient, informative and made the whole experience a real pleasure. Nothing was too much trouble and Sully sourced a diamond to my specification and budget. It was perfect.I had the ring designed and set by a goldsmith which TVJ recommended and the result well exceeded my expectations. The service was personal, detailed, and highly professional. I cannot recommend TVJ highly enough.

The Vintage Jeweller is an exceptional establishment, quite unusual in these times. All jewellery is stunning, and in stunning condition- and yet incredibly affordable. I bought my engagement ring in Dec 2019, a vintage white gold band with nineteen diamonds (image attached) for an amount in the hundreds- an amazing feat when friends of mine were regularly spending thousands on new rings which, frankly, I didn't think were as nice.In addition to this, the service is exceptional. I went to try the ring, had my finger measurement taken on the spot, and they fitted it perfectly to my measurements in under an hour. I went around the corner for a glass of fizz to celebrate the purchase, and by the time I finished my glass it was done.Finally, in Dec 2020 I lost one of the diamonds from the ring. This was an epic disaster for me, as I love it so much but I'm also deeply, deeply clumsy. I'd been having panic dreams about breaking the ring (a bit like the ones you get where your teeth have fallen out), and then they came true. Anyway, I wrote to The Vintage Jeweller, and they told me simply to send it back and they would fit it with a new diamond, polish it and send it back... FOR FREE.FREE.Unbelievable.How incredibly kind is that? And what an example of overdelivering for customers. I'm a small business owner myself, and it really hit home what it means to provide quality service. I've never been happier with an interaction with a business, and I'm contemplating buying more utterly frivolous jewellery just because I like them so much. Whatever happens, I'm definitely going back there for our wedding bands- if we're ever allowed to get married. We have our fingers crossed for Dec 2021!Thanks so much, TVJ. You guys are awesome.

Replaced my engagement ring and wedding ring through Sullivan. Dealt with purely over the phone and internet. The process was faultless and I am thrilled with these stunning pieces of quality jewellery. 100% recommend Thank you so much again