Serenity Professional Hairdressing

The team at serenity are so welcoming they make you feel completely at home! I had my hair coloured recently by the wonderful Donna and cut by Grace I’m super impressed and happy with the outcome. It’s very professional and all the staff know exactly what they’re doing and talk you through the processes they are using and why it’s going to benefit your hair which is so important and I really appreciate those small details! Just a lovely atmosphere and a complete escape from the rest of the world! 100% recommend for anyone!

Have been going here for a few years now, always get excellent service from lovely friendly staff. Shirley mainly cuts my hair, she has a wonderful personality who makes you feel extra special. Highly recommend them, I wouldn't want to go anywhere else.

I have been to this salon a few times and it is always such a pleasant visit, the whole team make you feel so welcome and comfortable, it is always a good laugh and I always leave feeling so happy with my hair. They take their time and make sure that they are giving you exactly what you want. Gracie is amazing and she always gets my cut and colour bang on. Would never go anywhere else.

I have used this hair salon 3 times .First time I was very impressed overall . I did have to return due to colour bleed and was charged . However the colour overall was lovely and cut was really well done .Unfortunately on my next visit was a completely different story . I had full head foils and asked for a “trim “ as growing . This service set me back £97 .I have very short hair .When I got home and looked at my hair in the light it was not good to say the least . All my roots where still showing , it was extremely warm in places . The cut was terrible . All my hair I had been growing has been hacked off . I requested on multiple times for my hair to be cut into not blunt . I came out with a short blunt uneven cut .I would not of left the review had what happened next of been professional.I messaged the owner politely to say I was very u happy . I had a messaged back to say I was wrong and the cut was fine . It was my fault the colour wasn’t to my roots as I had left it 8 weeks . Then she asks me to go in 4 days later for a check by someone else and then try to book me in again IF they feel it was wrong .Needless to say I was to uncomfortable to go back after being told I was “ wrong “It was very evident she was annoyed I had raised I was unhappy .I asked for a half or full refund and she simply refused .I would avoid this salon . My last experience was terrible . Extremely unprofessional and the messages I received after where just really upsetting.Multiple people have asked what has happened to my hair so I am now a walking advert for this disaster .Avoid !EDIT after response from owner : you can see how unprofessional she is by the response accusing me of “ wanting my money back from the start “I did not . I just wanted my hair to look nice if I could attach photos to this review I would . I left a review on there fb and they have blocked me . Most unprofessional. I asked for a refund as will need money spent to fix it . Nothing worse that people who can’t admit when they are wrong . The hair was not up to standards . Nor are the accusations. Completely unprofessional.

This salon has a lovely atmosphere, the staff are lovely. I always feel at home! They are always up for a chat and a laugh! My hair is always feeling amazing!

My first visit to serenity, found the staff very friendly, Hannah cut and coloured my hair looks so natural she really listened to want i wanted thanks for making me feel so relaxed would definitely recommend looking forward to my next visit.

Another colour by Grace, very very happy. Really like the atmosphere at serenity.