Dream Doors North London

Highly Recommend!

Overall the finished kitchen was great, however my experience in dealing with Dream Doors was very mixed. They are a good one stop shop, and Dimitar is very knowledgeable and hands on, however they are very hard to get in touch with as they never answer the phone or text messages (landline and mobile). They kept delaying the start date and then ignored my messages asking when they would start. The guys that did the actual work were very unprofessional as they were arguing amongst themselves and then one of them was saying that he wasn’t going to do the job because he couldn’t park on site (central London parking- what can one expect). I was then quoted double the price for a splashback that I was able to get elsewhere (including fitting). The price they charge for the kitchen cabinets and labour is also very inflated, and with hindsight I could’ve sourced the cabinets directly and got someone else to fit them.

We had our kitchen doors replaced by Dream Doors and have been delighted with the service. They were polite, completed the work ontime and to a very high standard. Our kitchen really has been transformed!Would highly recommend using these people if you want a new look kitchen for the fraction of the cost!

Absolutely nailed our kitchen. Always worried when having new workmen in the house, but I needn't have been with Dimitar and his team. Everything was measured and fitted to perfection. Everything looks and works absolutely great!

Demetriou was very good on advising on the wardrobe design

I'm pleased with my kitchen update by Dream Doors, which looks great, plus I liked and trusted Dimitar, which was important as most of the work was done while I was away. It's worth noting that the showroom isn't always open, so phone to check before you visit, also that the work is likely to be scheduled for a couple of months' time, so plan ahead.

Nobody seems to answer the phone here

My experience of Dream Kitchens North London was not good. I ordered the cabinets at the end of February. At all times I said I needed the cabinets fitted within a month, before the end of March. I was told that was possible and ordered accordingly. I had to chase to get installation dates, to get the correct invoice, and on one installation date they cancelled 2 days before when I followed up to confirm they were coming. The doors were not actually fitted until first week of May. Various excuses were given, supplier delays, the wrong doors being delivered, a broken down van etc etc. Communication was poor. Part of the old kitchen was left even though it was specifically agreed that would be removed, resulting in another visit and disturbing my tenants again. Then after the doors were fitted on Friday, I was chased on Saturday morning before 9am for payment. Not even 24 hours had passed since the work was complete. I was then chased again on Monday for payment and I was asked if I was unable to make payment, insinuating I was in financial difficulty which is pretty offensive when I hadnt even been given one business day to pay. The whole experience was not good. The finished product looks fine but for the delay and customer service I would go elsewhere.