Richardson and Smith

Fantastic service! This level of professionalism was certainly refreshing after having to deal with another of the town's estate agents.

Not a good experience. This agency offered a property for sale in Port Mulgrave, near Whitby, and we had offer accepted. Turned out near completion that the owner had debts secured against it which he was unable to pay, so the house was unbuyable. Imagine our surprise when we learned that the same agency had marketed the house three years earlier with similar financial issues arising! Additionally, there was a boundary dispute which we weren't told about and which had also manifested earlier. We have paid out £1,000 in solicitor fees and got nothing. Although we are assured the agency did not know about the specific financial issues this time around, nobody from the office has been in touch since we pulled out to express regret about the situation which we have now wasted four months of our lives handling. Worse still, the property is still up on their website for sale! Anyway, a word of warning to anyone who sees 62 Rosedale Lane for sale -- don't touch it with a barge pole. It's unbuyable, as we, very much to our cost, have learned a hard way. On a general note, the communications with this agency were always very poor -- badly composed emails, etc. Sorry, have to be honest. Not a good experience.Dr Gary Fry

Everything seems to redirect to Rightmove. Not easy to find what you want from the website.

Very friendly helpful staff really clean place

Really good customer service and helpful

R&s and staff are good to deal with

Busy auction over 1 House. Not good for me but good for the seller.

Very helpful

Friendly efficient team. Highly recommend.

First class service