Bonnington Plastics Ltd

I bought the bistro set from Aldi ,unfortunately it had a few faults which bonnington plastics corrected within a few days by sending a replacement chair ,The service I have had from Boninngons has been second to non,very helpful staff ,particularly Leigh who dealt with the issue promptly and efficiently with a lovely attitude .All in all amazing service ,Thank you .

Customer service Leigh was very helpful in sorting out an issue with missing pieces from a solar light kit. The company were unable to send the required pieces and so organised for a new set of lights to be sent out. No quibble, no fuss just good solid customer service. Thank you!

Needed to phone customer services and spoke to Hayley who was very helpful, i was some bits missing from the pack and she sent them to me without any fuss at all.

Despite a £1,000 initial order - which is is not huge and would have been so much more.. totally messed up on several counts by various people. If you are bothering with their brands go to a third party or go to another company - whatever you do - do NOT go direct - totally useless.. tell you one thing and do something totally different, online site is a total mess.. the helpful staff tell you one thing and delivery is something totally different - and a total waste of your time and sanity even bothering to deal with them.. find another supplier - you will save so much more in the long run.. there are plenty of companies who sell products in this genre..

This a a very good company to deal with. When the blade on my loppers snapped I contacted Bonningtons , sent them a few images showing the damage and they promptly e-mailed me back asking for my address. The very next day I received a new set of loppers. Excellent service I highly recommend this company.

What excellent customer service! Replacement lamps arrived within 2 working days of contacting them.Recomended.

Great service from Bonnington Plastics. My water timer, bought in 2017, had failed but Bonnington Plastics replaced it free of charge with no question. I am very impressed and would definitely buy their products again.

I had bought a garden solar lighthouse from Aldi which was made by Bonningtons in May 2017. It had recently stopped working. On looking inside the lighthouse top I noticed that components on the small circuit board and rusted away and the board was beyond repair. I contacted Leigh at Bonningtons customer services and explained what had happened. A replacement was sent out by courier and received 5 days later. The lighthouse is now back to its original glory and lighting up my garden. Thanks Leigh and thanks Bonningtons.

Fabulous customer service, helped me with a product issue instantly and without quibble. Really delighted at how friendly and customer-oriented they are. Have recommended them to friends and family on the back of this.