Halfords Autocentre Barrow In Furness

Appointment for MOT test on time and took as long as stated. Failed on front indicators being faded. Bought 2 bulbs and replaced them, then took car back for re-test which they did immediately and gave me a pass note.Excellent service and polite efficiency.

Had 4 new continental tyres fitted, 1 was in a shocking condition. It appeared already used as there were no signs of the manufacture coloured lines on the tread, there were several scratch marks on the side wall and it was dirty with the dirt worn off uniformly around the tread, which appears to look like it’s been used. Complained, and my claim was rejected by the tyre supplier to Halfords. Not impressed after spending almost £600.

Had a major service on BMW 3 series. Can’t fault the place, staff were great and service was completed in good time.

I have used Halfords now for a few years. I can arrange to drop my car off the evening before if it's booked in first thing in the morning for a service, MOT etc so it's very flexible. It's only a 20 min walk back to my house so a double bonus of a bit of exercise. I like the fact you book a time slot so that your car is done at the time you book it, unlike some other garages you're not waiting around all day and ring up and find they haven't even started it yet so it's a smooth process. They offer a good range of services certainly no dearer, probably a bit cheaper than main dealers and I've never found issue with the workmanship. I've even had a situation where I took the car in to have a fault diagnosed, their equipment couldn't detect the fault even though I did have one as it was going to need special equipment that they don't use and they didn't charge me based on the fact they couldn't solve my problem, but pointed me in the direction of a local specialist who ultimately sorted my problem out. Good value if you book service and MOT together as you get a discount. Really can't fault them overall, online booking system is great as you pick a time that suits you.

I would have give 0 stars if the review would allow me! Terrible service pre arranged time slot was told to come back 2 hours later as garage weren’t ready. Then 1 hour to change a single tyre which should take no more than 15 mins! Then after a 6 hour around journey realised the tyre was actually out on inside out. Reported this to the mechanics and was told they were to busy to resolve the issue and to come back 3 hours later. I find this appalling customer service regardless of how busy as this could have been a safety issue and easily fixed in 15mins. I will not be using Halfords again for anything!

Ordered a set of tyres online. Had a confirmation which stated that they would be ready for fitting the following day. Drove through for the specified time and was told they weren't there and would probably be there later that day. Had to drive home again. Phoned later that day, still no tyres, was told they will be there tomorrow morning and they would phone to let me know. No phone calls, chased up in the afternoon and was told they had been delivered. Went through for fitting, this took over an hour to do. 2 tyres. Saved appropriately 100 pounds compared to kwikfit but it took them a total of 2 days. Guy on the desk came across as arrogant and pretty unininterested. Stares at his computer screen without even saying hello whilst you're standing right in front of him. Get some people skills. Take some pride in your work. I'll be paying more for a better experience elsewhere next time..

Went in this week February 2022 off the back of a questionable service and MOT from Nissan dealership in 2021 and my new MOT due....Halfords confirmed Nissan were pulling a fast one and trying to fleece me for unnecessary repairs and parts which included all round break pads and discs . Halfords replaced rear brake pads and fixed my slow puncture and that was all it needed. It went on to pass its MOT at another garage flying colours. So very grateful to Halfords, for being honest, I will return for future repairs knowing I can trust them.

I got there at 8am as instructed and was told that the MOT won't take long" so I should come back in the afternoon if that's ok for me. I got back at 2pm as instructed and left the car with them waiting for a phone call. 3 hrs later I hadn't heard from them so went back to ask and was told that they were too busy to do it that day so I had to come back on Monday! I just wasted all day waiting for nothing! I had already paid upfront so didn't have a choice.In future I will go to Tudor Car Services across the road. I went there today for tyres and hardly had to wait at all because the tyres were ready to be fitted were done quickly. Their price was good as well."

Great service overall. Very easy to book the appointment online, courteous staff when dropping car off and when picking up. Car went in for service and mot and at a good overall competitive price. They kept in touch with mot failures and explained what was wrong and how much to put right very clearly. Also they explained what work may need doing before next years mot. Overall very pleased with the Halfords team.

Booked in for MOT and service today ,staff told us the guy wasn't in in so couldn't help us. No phone call, no txt no apology. Basically the staff didn't care Recently spent over £400 having brakes done on another car only to find when we got home that the engine management light was on. Had to go back to get rectified. Its a 40 minute drive each time.Will not be using again!