Perth Orthodontics

Perth needs another orthodontist to set up a practice. I assume it's the monopoly which makes Perth Orthodontics incredibly difficult and slow to deal with. This is my third kid with braces but nothing has improved over 8 years. Scheduling is hard to fit in, they charge you £10 even if you're a few minutes late, they show no interest in the individual child or eagerness to see them progress through the treatment. If you are three minutes late, they will charge you money and offer you a new appointment two months into the future.Separately, they don't pick up the phone even when during their short opening time. Who in this day and age has a 1 hour long lunch break middle of the day? And why no email address under contact us? I do not have the impression that the employees here take any interest in anything other than their salaries.This review is based on my conclusion after years of visits that they are shockingly inflexible about appointments. With the covid backlog they showed no urgency in getting kids progressing through their treatment once clinics opened up again. They've fined us and sent us away multiple times although the individual treatment sessions (adjustments) would only take a few minutes and could surely be fitted in if they were interested in the child itself. I am referring to delays of a few minutes for families trying to get kids from school to a city centre locale during busy traffic.If you can travel to a recommended orthodontist in Dundee or Stirling, where there's more competition, I would ask for a referral to one of them if NHS allows you. They will surely be more flexible, and hopefully keener to help children.

Orthodontist is nice and professional. Receptionists are extremely rude and belittling even when asked simple questions. Get rid of the receptionist! Made an uncomfortable experience even more distressing.

The worst service at Perth Orthodontics.My daughter got the worst service you could ever get from Keri Weatherhogg. She was always stressed when she went for a visit and left with tears in her eyes, I don't think it should look like this. In my opinion, this person should not work in such a profession at all and certainly should not work with children and young people. Receptionist are all very rude there as well.

Good orthodontists, terrible rude receptionist. Wrong dates given out for appointments, very disorganised.

Covid rules meant a frustrating wait outside and not inside with my children - then I could then go into the surgery - then wait outside again as they cleaned between siblings - then outside again - then inside to make the next appointment....

Avoid...my son wasn't coping with his retainer after 6 weeks and was unable to speak properly so asked dentist if a brace was possible but was rudely given a long speech and lecture about my son's brushing habits which had absolutely nothing to do with intended appointment...she ranted and raved ... extremely unprofessional in my opinion...the bottom brace fell apart after a few weeks but was told that it was because my son was removing his retainer... absolute rubbish... also reception staff are rude,pushy and patronising... when I cancelled an appointment I was scolded and told I,d be fined £15 ! I will be looking for another practice asap

Fantastic service, friendly staff. Always met with a smile from the receptionist right through to the surgery.

Very helpful and friendly staff. We were passing through Perth and needed help with my daughter’s braces -they sorted us out. Thanks

Absolutely disgraceful treatment of my autistic niece and my sister. Both left in tears, no complaints procedure online, treatment made by an incredibly unprofessional, demeaning and rude orthodontist called Keri Weatherhogg. Appalled doesn't even come close.

Great place never had bad experience when I had my braces, fab staff at reception very helpful