Dragon Taxis Barry

What a fantastic service. Thank you so much to my driver. He was very helpful, polite and kind. Just what I needed after a hideous day in hospital. Thank you.

A wonderful experience. Thank you for coming to our aid when no buses from Llandough hospital back to Cardiff. Many thanks.

Fantastic service ,on time ,always kept updating when the would be with you. One way was free if you are in Barry and travelling to a destination in Barry, when you call ask for Nick.Nick was brilliant and what a gentleman...thank god there are still good people amongst us, Nick is definitely one of those peopleWould 100 % recommend them to anyone !!

Awful, stressful experience - never again.3 days earlier I'd pre- booked a taxi with Dragon Taxis for 8 am. I stressed it was for an important and urgent medical appointment. I was told it would be on time.On the day of the appointment, I called Dragon 40 minutes before pick- up time to confirm; I was once again re- assured and told that the taxi would actually be sent 5 minutes early to reassure me.However, not only did it fail to arrive but, when I phoned, I was told it hadn't even been allocated. Nor could they tell me when it would be lt alone arrive. The dispatcher was very disinterested.Quickly, I called Vale Taxis and the lovely, empathic dispatcher sent a taxi immediately. They also picked me up to return me home within 5 minutes of my call. The drivers were both local and lovely as by this time I was fairly rattled.If I thought it would make a difference, I'd make a complaint to Dragon. But the silver lining is I've now found a local, reliable company and will never use Dragon again.

Very pleased with the service, taxi was on time, driver was very polite and friendly I will be using them again.

It was one of the best taxi journeys ever. The driver was delightful, took us via a scenic route to BRS airport (!) and we felt safe and well looked after all the time. The guy is a real asset to you.

We had a very pleasant ride in a comfortable car. The driver was friendly and professional. We also were lucky on this occasion as this particular taxi was giving free rides.

What a fab experience. I haven't taken a taxi for ages and our car arrived early, the driver was friendly and helpful. Would highly recommend this firm.

Pre booked a taxi at 2pm for pick up at 5.30pm for an important appointment. Was told it would arrive on time. I rang at 5.30pm asking where the taxi was as it hadnt turned up. I was told it was going to be an hour!!!! How is this possible if I pre booked it hours earlier?! Luckily VALE TAXIS saved the day. They immediately sent me a taxi when I explained the situation. Thank you Vale Taxis. Wouldn't use Dragon again, horrible experience.

i always prebook a dragon taxi on the app due to going to work very early on some mornings, sometimes when the taxi arrives on time the drivers are friendly! however it’s more recent now i’ve had to cancel a booking and walk half an hour to work at 4am alone, because no drivers are being allocated! i understand there’s a demand for taxi drivers but when you prebook a taxi so many days in advance AND be told by the app that you can have a taxi in”6 minutes” when in reality there’s no taxis around at all, it’s frustrating.