Bentley Surrey Service Centre

I was treated like a King from the moment i walked in. Buying a lower tier car than they usually sell (Ford Mustang) i was expecting to be hurried out the back and dealt with quickly out of sight of the regular caliber customer. Nope, i was given a level of service i've not experienced before by polite professionals who'm i was thrilled to be doing business with. What an experience, one i'll never forget. Thanks so much guys.

Great Bentley dealer! Kind and motivated sales person. As international clients we are looking for the best service avalible. We have not the time to deal with problems and excuses in the luxury car world. Here the sales people understand international clients. Nothing is too much trouble. Outstanding!

I hardly ever bother writing reviews but today I feel I really have too so here I goFour weeks ago I walked into Bentley Surrey to look at a car that I had seen on the forecourt unfortunately I was told it had just been sold the sales guy Ian he asked me exactly what car colour and spec I was interested in and went through their inventory to try and help then took all my details and said they would get back to meOver the next few days Ian emailed me and tried to source a car that meet my requirements, I went back to the showroom where all the staff made me feel really welcome and totally at ease no pressure sales no high and mighty airs just a great experienceI was introduced to Paul kempster who showed me the the new GT and explained its merits and new technology and all the options this model had to offer the time information Paul and his team gave to me really made me feel at homeThree days later Paul Kempster called and offered me a test drive on the new Gt he arranged it all and dropped the car to my office himself he went through all the details and gave a great hand over, the car was amazing to drive and with Paul and the teams help and advise I negotiated a deal with the part exchanged my existing Range RoverSo thanks Paul Kempster, Ian Mclure and all at Bentley Surrey 5 stars very well deservedAll the very BestMatt Hardy

I was looking for advice and help when considering purchasing a Bentley GTC from Bentley, Surrey. I was directed to Alan Tierney who was absolutely fantastic. His knowledge in the product is 1st class and his passion in his sales role was there for all to see. I would suggest anyone interested in the Bentley product ask for Alan. Excellent service and commitment.

i have been using Bentley Surrey for nearly 10 years now and i will never ever use any other dealership for Bentley,in this time i have purchased 6 new cars and the service we have recieved has been outstanding.There is always a coffee waiting for me and nothing is too much trouble,i wish i could say this about other dealerships i have used but the truth simply is H R Owen give the best possible service.I live in Devon so the 350 mile roundtrip can be a bind but the general manager and his team always make it worth while,keep up the goodwork guys were be back!!!Orignally posted this feedback a year ago and always like to give updates,so were nearly at the end of 2019 now and Bentley Surrey has given us sublime service this year which as led us to buy not one not two Bentleys this year from them but 3,each car being beautifully prepared and as always the team has made it a very special event when we collect the cars.Nothing is to much trouble and we feel its like a second home to us,probably as the 3 cars could buy a house lol,the whole team deserve a special mention and theres too many of them to name individually but we refer to them as our bentley family.Keep up the great work guys and see you no doubt in 2020.

HR Owen are simply the best. There is no need to visit our dealerships. They have it all: service, friendly staff, helpful, with a thorough knowledge of their products in a relaxing environment.

Great sales service and even better after careI bought a 2010 GTC from the dealership , great sales process.We had an issue with the air suspension which is common with the GTC once it hits around 70k miles, the guys recovered the car, provided me with an Audi A6 and dealt direct with the warranty company even taking payment direct from them meaning I didnt have to fork out and claim backGreat dealership - Great brand - Great serviceThanks guys

Typical HR Owen....efficient and friendly. Always helpful and always sorted me out with whatever issue I have had.....a pleasure to deal with especially Deep

It was both reassuring and pleasing to visit a car showroom who whilst clearly taking the covid situation seriously with measures put into place also managed to retain a welcoming atmosphere. I was looked after by Will who clearly knows the product very well and dealt with my enquiry from the start. Upon collecting my Bentley (a used GT) I was treated like royalty and met the the head of business Alan Coleman who took the time to congratulate me and used a phrase that made me feel special “celebration of my success” I really felt appreciated and have already recommended this showroom to friends.

Amazing company and friendly staff lovely experience