Brompton Medical Centre

I have been a patient at Brompton medical Centre for over 30 years. after recently visiting to the nurse for a routine blood test, tried five times to take blood .didn’t wear gloves didn’t use a clean needle for the other arm, coughed in my face, wiggling the needle around in my arm. tried to blame me saying I must be wearing perfume which I wasn’t. After this still wanted to try and extract blood, . I have worked in care for over 20 years and I have a nursing diploma so I’m fully aware that you need to be hydrated .went to MCH got blood out first time. The nurse is unprofessional and doesn’t seem to have a clue what she’s doing . I will never be go there again to have bloods test done. I am not one for complaining about people. Everyone makes mistakes but this is negligence

No way to get an appointment in advance, they only take same-day appointments, which you only get if you ring up at 8am and are lucky to be in the first callers to their surgery call line.. Completely unwilling to help when you are in an unusual situation. Considering how they don't seem to care at all about the health of their patients I don't think they should be allowed to call themselves doctors.Went round doctors after email to go round. still no appointment's told doctor will ring me to diagnose problem, he must be telepathic to diagnose over phone.Doctors still do care about patients.Told to look for new doctor if i am not satified.Sent me a message to go and get a flu jab but not going, only want to see you for there own purpose, do not want to see you other wise. very bad service.Can never get an appointment. Haven’t actually “seen” a GP here in 3 years

Worst doctors ive ever had, good luck getting a appointment or good luck even getting through by phone, ridiculous phone system, normally you get put into a queue and are helped when its your turn but instead you just have to keep calling and hoping to get through to a actual person

Very bad experience in every aspect, especially when booking telephone call appointment it’s very difficult to get through. If you get through after long time then receptionist refused to take instead they said it’s fully booked today not only once but many occasions unable to get appointment and painful wait or gave up. When re-prescription for medication they always change full for less medication. This is not once but several times I paid full charges for less medication which is not free!This gp needs to review the standards of everything otherwise people will get more suffer than support.

The new receptionist is a good,polite and useful)What I can't tell about the doctor.Never didn't have looked the baby good and professional. For quick he writes prescriptions for antibiotics and that's it,he's done.The problem is what nobody doesn't care.

Receptionists are polite. Parking can be bad. Doctors are useless! Took me 4 years of complaining about the same problem to be referred even after seeing emergency doctors who said i need my gp to refer me and still the doctor said no, only to have the procedure 4 years later!! Having the same problems again with being told by 111 doctors that i need to be referred, spoke to doctor today, for him to say just because another doctor told you that you need to be referred

Impossible to get an appointment, used to use an e-consult service but have now discontinued, not willing to work with you if you have difficulties with ringing at half 8 with no hold system so it's just appointment lottery. If you use this GP you are just gambling with your health. I feel they need a review.

A good practice that always have SAME DAY APPOINTMENTS! - a rarity these days.Receptionists very friendly however doctor not as thorough as would have liked.Parking outside and around - permitted between 8-10am

Doctor was more concerned with skin rash which we are dealing with than the actual illness and sickness we went in there for. Then told us we should be intermittent fasting and losing weight... As I'm sure that's going to help dealing with the side effects of a new medication. Damn idiot who is more concerned with how we look rather than how we feel.

No way to get an appointment in advance, they only take emergency" same-day appointments