BCHA The Factory, Alder Hills, Poole BH12 4AS

BCHA

69 Reviews
  • Friday9 AM–4:30 PM
  • Saturday9 AM–4:30 PM
  • Sunday9 AM–4:30 PM
  • Monday9 AM–4:30 PM
  • Tuesday9 AM–4:30 PM
  • Wednesday9 AM–4:30 PM
  • Thursday9 AM–4:30 PM
BCHA The Factory, Alder Hills, Poole BH12 4AS

About the Business

Bournemouth Churches Housing Association | BCHA | BCHA are a charitable housing association supporting individuals and families across the South West through housing, support and learning services.

Contacts

Call Us
+441202410500
The Factory, Alder Hills, Poole BH12 4AS

Hours

  • Friday9 AM–4:30 PM
  • Saturday9 AM–4:30 PM
  • Sunday9 AM–4:30 PM
  • Monday9 AM–4:30 PM
  • Tuesday9 AM–4:30 PM
  • Wednesday9 AM–4:30 PM
  • Thursday9 AM–4:30 PM

Features

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Recommended Reviews

Noe B
18.03.2024
BCHA
Disgusting behaviour from this housing association. Nobody will help or do nothing.I can't even beggin to explain the poor treatment from Andrea and her 1000 excuses.I'm sick and tired of waiting! Nearly 1 year since the first complaint. So unfair that a house owner and its family including a 4 year old has to live in this circumstances in their own home!!!!!
Nicky Thorp
18.02.2024
BCHA
I had a very good experience with BCHA. I was on the Ignite course which was Stunningly good with Tara. Never go back. I thought I would revisit as felt it was useful to me. Not the same people, no Tara, instead, Kate. I rest my case. Also dreadful woman, Cherie.
Anne Cook
12.02.2024
BCHA
Discusting behaviour they get your hopes up then there dashed wieh out telling you this is the bournemouth bcha had to did out today wirh out tue supoort worker him self telling me wasting my time money getting to aplace they do not care bout the vunruble to do this dirty trick to play
B D
09.02.2024
BCHA
Filthy places, some of the staff are patronizing and condescending. Staff that are meant to support vulnerable tenants are stressed, overworked, lone working 8 hours (hence no breaks in 8 hours, hello unions?) and normally bullied. Almost every scheme has one or two bullies that scare off new staff. Bullying behaviour is completely acceptable and normalized in this company, the complaints are endless and whoever complaints is victimized and ends up leaving, nothing ever gets done. This explains the incredibly high staff turn over. Most of the schemes rely on agency workers that don't know or have any interest whatsoever on the tenants and how to support them. High up managment are very incompetent and swapping posts every now and again.What a shame of a company that have the potential of doing great work for the homeless but can't do that, let alone be a decent employer.bcha, just practice what you preach!Better than living on the streets? Of course, but very far from ideal. Looking for a job? definetly avoid, you'll be better off anywhere else.
El Mc
31.01.2024
BCHA
This must be the worst housing association for landlords not the tenants. They never get back to you and neer get anything sorted. Their tenants are druggies, hookers and dealers. They love that crowd. DO NOT ever give your properties to these people , you ll be very regret. Your life will be ruined and there wont be any going back. Ruthless, ignorant people who manages it
Sunflower Bumblebee
23.01.2024
BCHA
BCHA are useless, dont think they will help you? your waisting your time. They do not care about disabled and vunerable people, only themselves. The excuses they use will cause you to break and fall ill, you will be begging for their help and they will ignore you and make fun of you with thier colleagues at work
Simon Baldwin
22.01.2024
BCHA
Fantastic accommodation, Fantastic staff, amazing support which has turned my life around. Thank you!!
Joanna D
11.01.2024
BCHA
I recently had an interview with BCHA. The job seemed like a great opportunity to develop my skills so I answered all questions with complete candour. Even admitting my dismissal from a previous role which (at the time) they said would not be a problem.My interview was a month ago and no one had the decency to call and say I had been unsuccessful.Regardless that this was a temporary position, someone should have had the respect to contact me, even if just by email.Not the sort of behaviour I would expect from a company that supports vulnerable people and claims to have a supportive work atmosphere.
Malcolm Calver
25.12.2023
BCHA
Been living in a van now for 6 months, I was really happy that BCHA said they had accepted me (a few weeks before Christmas), I go to the office to see Andrea, sign forms then go too my new room. It made me feel very depressed by the condition of the room, it was filthy, brown stains on the floor, rubbish from the last tenant in the cupboards, no attempt by the staff had been made to clean the room. I turned the room down and went back to living in my van as it’s more hygienic than the room that BCHA had offered me. Whoever oversees Henley court is doing a bad job. Take in a new tenant and cannot be bothered to clean the room beforehand is bad management.

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The Factory, Alder Hills, Poole BH12 4AS
BCHA