Headmasters Richmond

Tarryn was absolutely amazing at doing my balayage. She put so much care and precision in to it. It came out better than I hoped! Such a lovely salon with friendly staff, can’t wait to come back!

Had an appointment here at 15:00 on 01/10, the receptionist took me to my seat and I waited for my hairdresser. After waiting for 40 minutes with no one acknowledging me, I walked up to the reception and no one was there, I decided to walk out. I called up after leaving to see what had happened and if there could be a solution. I was told that the stylist wasn't informed by the receptionist that I had arrived. I was offered a free treatment and was booked in for the following day with a more advanced stylist. On the day of my amended appointment I received a phone call saying they cannot proceed because there wasn't enough time to carry the appointment out. Really disappointed, I feel completely messed around and wasted so much of my time for a place that doesn't respect it.

10/10 experience. I got highlights and layers. Peggy is amazing!! Best hairdresser i’ve had. She knew the exact colour that would suit me best, the cut was perfect and her advice was very helpful. Will definitely come back.

I love, love, love Headmasters. Their ethos as a company fits well with my own values. The staff are great. I always come away feeling like a million dollars!

I've just experienced an amazing colour transformation at the skillful hands of lovely Peggy, who not only was able to achieve this result in one go, but undid years of failed blonde colour melt attempts. I couldn't be happier with the result and I whole heartedly recommend Peggy's artistic touch. Thank you!

Safe to say I won’t be returning. It was my first experience with headmasters and an awful one. I arrived and was initially ignored by all 3 hairdressers working. After making numerous attempts to make eye contact with a hairdresser she greeted me. I then sat and waited a further 10minutes, having to go back up to the desk to ask when I would be seen by my hairdresser. She finally came over and informed me that her diary had a clash and I would have to wait 30 minutes. No apology and basically I had to deal with it. Shocking customer service and felt as though the blame was on me.

Peggy is amazing hairdresser. Turned my blonde highlights into natural balayage. Representing professionalism, knowledge of colouring, and suitability of style for the client.I am very happy with the result. Thank You HM.

Worst experience ever. Did my regrowth tint and blowdry with Greca and it was not an experience I expected. The quality of the hair brushes and air dryer was not up to the standard and the hair colour wasn't performed in a professional manner. When I told her I am not happy with the experience she started creating a scene and telling the other agents that the lady is not happy. Horrible experience overall. I had to leave the salon with just the root touch up

The hairdressers are excellent and friendly but problems in recruiting good staff to wash hair and clean up the salon. The salon needed a good sweep and the chairs a good clean. I had to ask a hairdresser to remove hairs from a seat that was offered to me. A Heath and Safety issue here in cleanliness.The towels used to dry my hair were torn and basically I was given a shower as well as a hair wash. The hairdresser had to dry me off since my top and back of skirt was very wet. Not good at all for any hairdressing salon. The hairdresser deserves a 5 star but the condition of the salon zero stars

Headmasters, thank you! Professional, consistent and visionary. I am getting so many compliments on my new hair colour! A few foils and a subtle caramel toner - Melissa instinctively knew what to do with my dull, brassy and damaged hair. One small retouch with a huge effect! You really deserve 5*