Berkshire Tile Outlet

What a great place for tiles, the staff are just awesome. Took my wife there six times to choose tiles for our bathroom, Karl looked after us, this guy has the patience of a Saint, really helpful and knows his products.I will definitely be recommending them to all my family and friends. 10/10

Extremely good and courteous advice on tiles from Carl. He took the time to explain and advise on what could be suitable for our needs and what was available, all of which was very much appreciated. Great selection of tiles available, we would highly recommend.

James is excellent sales/customer advisor and has been extremely helpful understanding patiently my requirements (me being layman) and also providing required inputs proactively, helped me navigate through the available range to choose from and finally enable me to make the right choice and selection. For me this is a customer delight. There is a great range of tiles with most to upto date designs and patterns in this facility. I strongly recommend this site if any one is looking tiles. Thanks James!

By far the best service you will get from any tile shop. They are very patient and go that little bit extra to make sure the customer is happy. We originally spoke to Craig but then found all the staff members are extremely helpful. Also their prices are genuinely the cheapest compared to the competition - not just for tiles but their prices are better on materials as well like grout, adhesive, trims, etc etc. They even help to carry items out to your car! HIGHLY RECOMMENDED!!!

Initially excellent - great advice and support. Was mistakenly given a mix of batches though and needed to return to sort this out. Waited for an apology, none forthcoming, requested an apology, was told thiat it is not company policy to apologise. Very strange approach to customer service - probably won't matter to everyone but it matters to me.Update to the above: I needed to return to purchase another box of tiles today and the manager raised the issue I described above. He was very apologetic and understanding of how frustrating the situation was and mentioned that it had been discussed with the relevant member of staff. My decorator is very pleased with the quality of the tiles and I think my experience was something of an anomaly for this company.

We have been here twice now and Berkshire Tiles has become our go to place for tiles. Carl is so knowledgable and helpful. When he is with you he serves you with patience and kindness.The first time we visited we were after just one tile and Carl just gave it to us as it was his last tile.We’ve just been in again for our next bathroom and Carl was happy to loan the tile to us so we can be sure. Seriously lovely guy and store has a lot of tiles designs to choose from.Thanks Carl.

What a wonderful place for the tiles. The staff (Mat & other staff) were great, very helpful and supportive. The tiles were delivered promptly and the service was fantastic.

Just done the rounds of all the tile showrooms in Slough trying to find a colour match for new floor tiles for our bathroom - aaargh! Carl at Berkshire Tile Outlet was so patient with us, and helpful to the point of letting us take samples home to match up; perfect service and just what we needed - Thank you so much! Great selection of designs at competitive prices - what a great find!

What can I say about Berkshire tiles. The customer service that I have received since buying the tiles has been shocking. We had issues with the tiles purchased and Carl the manager refused to help.I was going to buy more tiles, however, after the shocking experience we have had, I will be looking elsewhere, where customer service means a thing.

Ive been purchasing tiles from Berkshire Tile outlet for my clients for quite some time now. They offer a massive selection of tiles and are always expanding the ranges and include some of the best large format tiles I've seen. Karl, James and Matt are always so helpful from the second you walk in to their store. They always have a smile on their face and always willing to help and offer advise. I can't recommend them enough.