Argos Accrington

Packaging damaged afterTravelleing to pick up as my local stores are now in Sainsbury's with no stock ever!Why close 2 stores within 10 miles of one another :(

Poor customer service.. Short old lady should be working at airport customs control with the way she inspects returns. Literally looking for anything to refuse a return. Would rather travel to blackburn than see these incompetent “staff”

Polite and helpful staff. Didn't have to wait, took only a few minutes to put the order in and collect it at the counter

Nice and easy Argos to use but parking is very restricted outside the store. Item easy to order on line and was presented by staff pretty quickly. Service is good. The only downside is the location if you need to have a place to park to collect heavy or bulky items.

Visited our Accrington branch to purchase a printer which we had reserved online. Got to the counter after queueing to be told that if we weren't paying cash we would have to go over to the screens for ordering & pay. Asking why we couldn't pay by card some blue/green haired guy abruptly said you can't

To the absolute moron with the purple hair who thinks he owns Argos, 30 minutes you and your sidekick was arguing with me telling me I couldn’t return a controller that wasn’t working that I bought less then 24 hours prior telling me there’s nothing you could do about it. I went to Blackburn Argos and they exchanged without even a question asked. Sort your hair out, drop the tongue piercing and you might actually get laid and have at least a half decent smile and attitude for your customers 30years+ overweight and rude isn’t a good look! There was absolutely no need to treat me the way you did or was it because it was almost closing time and you couldn’t be bothered to waddle yourself to get a new controller absolutely ridiculous!!!!

One star is overstretching the level of service I and others received! God help you if you get a faulty product, made to feel like your not telling the truth!Not sure the guy in this place even gives two tosses about your statutory consumer rights.Argos as gone down hill totally. Makes me realise why the high street is dead!

Was waiting longer than needed, whilst others came in after me and pretty much picked up straight away. Not only that, but guy that served me had an attitude, told him that I'd paid for a bag, so he took little care in putting product in a bag. All the while, slack jawed, was chewing gum.Spent a decade working retail, would've been sacked if I'd acted like that

Awful customer service. I attempted to return a hoover that I’d had a few months that was faulty. I wish I’d never bothered, all I was greeted with was rudeness and an attitude problem by the manager Adrian, and the small blonde lady who was like his second in command, a proper jobsworth she was. He didn’t want to listen to anything I had to say, claimed he had tested the item out which I didn’t actually see, and if so it was only for a couple of minutes. He made me feel like I was a liar and was doing something wrong. He offered no resolution to any of the problems. There was visible damage on the charger which had bare wires that could’ve caused harm and when I requested a new charger he claimed it was ‘accidental damage’ despite the fact the charger was used scarcely and only to serve its purpose. Offered no help at all and all he seemed to be bothered about was arguing the toss with me about the situation, and how he couldn’t do anything about it despite the fact it was under warranty still. The reason I took it back in the first place was because customer services had told me to! Despite all this I took it to the Blackburn store the next day and had a replacement within 5 minutes, they didn’t even test the product. Adrian is a pathetic excuse of a manager, he should be relieved of his duties immediately and whilst he his still there I shan’t be returning to the store under any circumstances.

1 star is far too muchCustomer service 0Returned a Logitech Steering wheel that I had for 3 days as I didn’t like the product the blue haired manager refused return as it had “a speck of talcum powder on the plastic”Same manager again I Tried to return some faulty AirPods for a new pair and was refused as “they have been taken out the packaging” I wasn’t aware that you could telekinetically try and test items to later be re assured by the insurance company that deals with Argos’ claims that they was in fact faulty and that regardless to taking them out the packaging they were under Argos careThe Blue haired fella seems to think it’s more a power play I’ve got what you want/need scenario with the smug attitude he carries aswell as the snide smirk he gives.will be travelling out my way to Blackburn for future reference