Cathay Pacific

Delayed for over 16 hours and only received a £10 meal voucher. We ended up having to fly to Heathrow and then to Manchester from Hong Kong even though we payed for a direct flight. No compensation offered.

i wish to say how superb were the staff of cathay pacific in looking after me on my flights to & from hong kong! I requested wheelchair assistance & your air stewards were there the whole of the time, reassuring me. The service on the flight was excellent! how it used to be years ago, Well done all at Cathay Pacific, Thank you

I travelled from Melbourne to Hong Kong with them. They were amazing, the staff went from speaking Chinese to English in the same sentence. The food was excellent, the plane was so clean as were the bathrooms. I was given water without even asking for it. If I tried I couldn't say anything bad about them. I flew with three different airlines on my journey, and Cathy Pacific were by far streets ahead of the others. BA and Quants could learn a lot from them. I would have no hesitation in flying with them again.

I would give 0 star if I could. Poor management, poor customer services. The staffs in chat room are rude, cost me hours to connect to them. No empathy, mean and cruel. Cathay Pathetic that is.

Purchased ticket with issues, so had to rebuy ticket and confirm my card at airport. They told me they would be open but they were not - so I wasted my time and money on A lie. Now I need to wake up at 5am to confirm my card before my parents board the plane. Only hoping that they haven't lied again. Terrible service. Anyone dealing with this company, be careful.

This airline is horrible. The aisle was still coated with the smell of another passenger’s bile from a previous flight. The majority of the toilet stalls were locked and not able to be used for the other 200+ passengers on the flight, which caused queues down the aisle.

Didn’t rate very highly . Shafted me over extra leg room . food ok . Cramped even by the standards of normal economy . Flight attendants a bit snarly