Cardinal Clinic

The Cardinal is brilliant. It has helped me recover from several serious episodes after being an inpatient there. I first came when I was 23 in 2013 and my most recent stay was during the pandemic. The nurses do vary but overall they are really fantastic, particularly George who is one in a million. He always manages to make me laugh even when I don't want to. The reception team are very understanding, polite and patient, especially compared to the NHS. The inpatient classes have really helped me a lot, particularly Amanda's yoga and mindfulness and Martin's anger management. I have had both Dr deSilva and Dr Macaulay as psychiatrists and they have always listened well but been tough with me when needed. I also was recommended Marie Claire in my last inpatient stay and my life has changed substantially for the better since I have been seeing her for regular therapy. I believe the Cardinal has saved my life a number of times, but most of all, the skills I have learnt from here have enabled me to look after my own mental health and be my own best champion- thank you for empowering me and keeping me going CC team.

Came worried sick to find help for my daughter with social anxiety but left with unpleasant aftertaste. Instead of focusing on how to help my daughter , I was judged from the moment we came in. Little remarks/ blame were directed towards me . If I’m not handling this difficult situation correctly then I would like to be given advice and support and actually be spoken to my face rather than behind my back. Very unprofessional. Neither my daughter nor my husband will want to go back there either.

I have struggle with my mental health since I was in my late teens. I got to the point where I had lost faith that things could be better, but seeing Dr Daniel Maughan at the Cardinal Clinic has basically changed my life.I am now nearly 6 months in, and my mental health is the best it has ever been, leaps and bounds on from where I thought I would get.We are not at a place where going private was an easy decision due to cost, but at every stage it felt that care was taken to keep our spend to what was needed only, and I felt 100% confidence that when there were costs, they were fair and necessary.I really can't say enough good things. My life is so much better for the care I got here, and I honestly encourage anyone who needs support to consider here.

The Cardinal used to be a good place to go. I would go about every year for a week or two respite. The nurses are nice and the food and location are good. Unfortunately they have said that they are accepting more and more disturbed patients because of the failures of the NHS. This has changed the feel of the clinic and they are no longer keen to accept respite patients, because they have a waiting list of patients who will stay longer. This has meant the nurses are really stretched and the medical director Dr Perara seems out of her depth, overworked, really stressed and impatient. Her problems have affected the clinical team too.Really sad as it was so much nicer than the Nightingale, but it feels pretty much the same now.

My doctor chose to ignore my distress and told me to deal with my anxiety myself, which resulted in my discharging myself. No psychologist was allocated to me and I feel deeply let down. The clinic has a way to go before it can claim to be a centre of excellence.

Being treated here and under the care of the excellent doctors and nurses very simply, saved my life. It was the turning point in a new beginning, the discovery of my illnesses and the careful recovery from substance abuse and dealing with my addictions. The staff were INCREDIBLE. The place itself, relaxing and peaceful. 100% recommend this place and will be grateful for my time here till the day I die. X

went there for an assessment after previously exchanging several promising emails with a therapist who said she worked in the areas i needed help with. when our session concluded i was told that i am “too complex for private therapy,” that working with me would have a “negative impact” on her (the therapist), and that ultimately she can’t help me. didn’t offer any alternative solutions, advice (besides stay on the waiting list ive been on for over a year now and is the whole reason i sought private therapy in the first place), or give me any colleagues’ details who might be better qualified to treat me. the whole thing reeked of incompetence and unprofessionalism. i left feeling utterly hopeless

I submitted the below review and they submitted a seemingly compassionate response requesting I contact the hospital director. When I contacted them as suggested, they stonewalled me for patient confidentiality reasons. My wife made a formal complaint in the end, the hospital apologised in general but Dr Kevin Pankhurst did not respond himself at all. She is now making a good recovery thanks to Priory Woking. It is not an exaggeration to say that taking my wife here almost cost me everything. Here is my original review...I took my wife here when she was suffering burn out. The Psychiatrist failed to monitor her mental health and notice that it had deteriorated. In the last appointment he failed to ask her any questions about herself and displayed anger and egotism. He made some inappropriate and harmful suggestions and she won't complain because she doesn't like conflict. I am deeply concerned with the level of care offered by this clinic. I entrusted my wife's care to them because I couldn't cope and they caused a great deal of harm to me, my wife and my children.

This place has been life-changing for me. Both my psychiatrist and psychologist have gone out of their way every time to make me feel supported at every step of the way. Everyone was very responsive, respectful and display acts of care and human decency. It’s still a long way for me, but walking into the Cardinal Clinic has been one of the best choices for me personally.Thank you.

I was an inpatient back in feb , I was in a really bad headspace but Cardinal clinic was very welcoming especially vasooo and jag , the food and care was amazing , more like outstanding . The only problem was when you run out of money that’s it your care stops but I understand why they did it because they can’t just let you stay or the would have to do that with every other patient. I had my 19th birthday there and the staff are excellent and very caring and the chefs made me a cake . Great service . Anyways I still see dr perera as a psychiatrist and she’s absolutely amazing . Thank you Cardinal clinic you saved my life :)