Pride Planning

Shame on this company that took my money for 5 years and then sold out to Dignity without me even dying first the robbers ! Never contemplate a funeral with this company or Sister company Dignity. They take your first 5 years money, sell and inflate the cost !

This company through one of their subsidiaries sold a plan to my mother, they issued a funeral director to her that was miles and miles away in a town she had never heard of then claimed to have made a follow up call to ensure she was satisfied with it. She did not receive this call as she would never have accepted a location she didn't know. then she moved and they issued another one that was still a long way away. There was no negotiation, no asking if it was ok, it's just the one they use so it's the one they give you! She spent ages trying to speak to someone to say it wasn't any good for her and several times they just didn't bother returning calls. Eventually when we spoke to them they just said tough! it's within 25 miles so you have to keep it or if you cancel you have to pay £600!!! This os NOT a company that cares about it's customers in anyway! considering the service they are supposed to provide they could look at each case individually and be flexible to meet their customers needs but they don't, they just keep stating their terms and conditions and don't care that an elderly widow is loosing £600 from an already small pension!!!

Very shoddy company to deal with. My late father took a bronze plan out he paid £2495 for this plan. When we contacted the undertakers about the plan they had a great problem finding the policy but hold on the actual amount that this plan pays out is £1300 pounds for the funeral.We phoned pride planning and spoke to a gentleman called reas we asked him to provid a full break down of the costs. At this present time there has been no break down arrived in the post very strange. The funeral directors are absolutely furious with pride planning and how they conduct there business.This is going to solicitor and the press in the coming weeks. Pride planning your an absolute disgrace. Any one think of taking a plan out with pride planning or prosperous life think again you don't get the full amount back it's a total scam.

This place I wouldn't givethem the time of day they have ripped us of real good but today we see a solicitor and if anyone else thinks the same get legal advice this is another scam see u in court

Prosperous life and Pride planning ripped me off with their admin fees when I cancelled my plan they charged me £900.00 for admin and installment charges be warned before you take a plan with them!!!

Do not use this Company. They will take thousands of pounds off your family and provide you with a sub standard service. Then when you ask them to provide an actual breakdown of the costs, they refuse. Why? Because you'll see how much they are ripping you off.

Rip off they take your money but don't tell you they charge interest as well, also if you cancel they charge you 100s of pounds. An account was frozen with over £700 paid in won't give a refund because of the charges the charge disgusting company

I have cancelled my funeral policy with this company some thirteen weeks ago and have still to hear from them. There has been no acknowledgement from them and I am now giving them seven day to respond or legal proceedings will be commenced.

I cancelled my funeral plan. Just looked on my bank statement and have taken £60.84 from my bank account.This company don't seem to know what they are doing. Not had a good experience when trying to contact them.

Do not buy their plans. They don't deserve any star rating. I took out two plans for my family. Since the market offered better plans, opted to change. At the time of cancellation, they tell me that my plans are different than what I originally signed for. Took 2 Gold plans and paid identical amounts on both and I have all the relevant paperwork. Though their systems show that one plan is Gold and one Silver???Secondly, their cancellation fees are high (£595 + admin. cost of around £250-£300) depending on how long you have paid in. I paid for 2 years and those were my cancellation charges. Almost £800 lost on each plan. Stay away! There are better plans in the market.