Abbotts Roofing Hemel Hempstead

Richard came after the company our insurers sent botched the repair. He was prompt, explained what needed to be done and reasonably priced. Even fixed a down-pipe which we didn't ask for. Would recommend.

I've used Richard before, very attentive on time and great value. However, that was a couple of years ago. Tried to use him again recently, and that's when the issues began. He was initially a few days late arriving to provide a quote, but I gave him the benefit of doubt, as he was communicating and delayed due to bad weather. So I decided to use him for 2x flat roof replacements. He never arrived to do the job when arranged, and this happened multiple times. Was a nightmare to contact. He did turn up to do a patch job as an emergency one day, but due to poor communication, I never knew if would turn up or not. He just arrived, apparently did a patch and left texting he would be back. Didn't even knock on the door when my wife was at home. Guess what? He never came back!! In the end, I got so fed up with his excuses, poor communication and simply still having a leaky roof that I'm now back to square one and looking for a roofer!! If you don't mind being strung along with a range of excuses and bad communication, Richard is your man!! Be warned people.

I called Richard on Good Friday and he came to view our roof within 2 hours. We had problems with our roof ventilation and had already been quoted £1200 to repair this. Richard advised us of a different solution and came in less than a quarter of the price. He did the job on Easter Saturday in under two hours and was friendly efficient and honest. Great job and thanks!

Arranged to for Abbotts Roofing to come around and inspect the job and give a quote. Twice. The first time he missed the scheduled time slot and didn't even call. I called him. We reorganised for a second meeting less than 24 hours later. He assured me it was a perfect" time and it worked well for him. He didn't show up for the second meeting. Nor did he call to say he'd be late or apologise for not arriving at all. Terrible service."

I contacted Richard about a chimney repair and some missing roof tiles and he came round to inspect/quote the very next day. He is a good communicator, reasonably priced and arrived when he said he would. It was quite a small job, so he did the work the same day in a couple of hours. I can't comment on the repairs just yet (time will tell as the chimney breast needs to dry out), but he was professional, friendly, efficient and responsive. Thanks Richard!

Richard was absolutely fantastic, competitive estimate and very professional. More importantly he was trustworthy and honest with the job that needed to be done. He installed a new gutter at the front with care and it is evident he takes pride in his work. He also cleaned the existing guttering and resealed where required, made minor repairs to flat roof and some other smaller jobs. Number saved for future work, I would most definitely recommended him for any roofing/guttering job.

I lost a some ridge tiles in the latest wind, Richard arrived promptly at the time he said and done a very good replacement for a very reasonable price and also took time to repair some guttering whilst there, which I only brought to his attention that day.In short Punctual, Reliable, Flexible and good value.

Excellent service! Richard took the time to explain everything to me. He provided a fair quote and arrived when he said he would and did a good job.I found Richard to be very polite and respectful.I would definitely recommend him.

Richard responded quickly and provided a quote that was very reasonable. The roof repair was completed as expected and a day early! Will use Richard for any other roofing work in the future.

Did cash job, said was fixed wasnt. Nice guy, flyby night.