Angels Boutique - Hairdressers & Beauty Salon Kenilworth

I booked to go here as my usual lash lady is booked up. They were very unprofessional asking me to move up my booking, clearly to go home earlier on a Saturday after forcing me to get a patch test. Made me go earlier even though I was struggling getting the initial time due to work. I couldn’t go to my appointment as got hospitalised and expected a few for not showing up, but the fee was the entire price. Which is absolutely ridiculous. Is overpriced as it is and to get charged the whole fee for not being able to show up is bad!

I had my hair cut by Elaine the other day and she was brilliant, she was a proper angel! Customer service was above and beyond! Would highly recommend to anyone! P.S. Justin the angels do cut men’s hair “in this day and age”

I was turned away because I am not currently a client and they are 'busy follwoing covid regulations'. England is the first country where I see this happening. If you are busy now, tell me when an appointment will be available. Tell me something! But just saying 'no, sorry' is a weird understanding of customer service.

Have to say, this place was the worst I've ever experienced. Lily was casually talking to me about her Asian" clients about how they are usually smelly

As always an amazing service ! Wouldn’t chose to go anywhere else, I’ve been a regular client for a long time now which says a lot about every single experience I’ve had attending my appointments! Friendly atmosphere and the safety of their clients always comes first. I would highly recommend, Lily is my ‘go to’ if you’re looking at who to book in with xx

Brilliant little independent Beauty Box. All you need here in 1 visit. Excellent Hairdressers, and a full range of body, nails and facial treatments. Really nice treatment rooms. You immediately feel comfortable in this wonderful corner of calm. Thoroughly recommended.

Gel nail extensions for both me and my daughter. All lifted after three days and had to remove most as catching on hair etc. Salon offered no apology and more or less blamed us saying their technique is perfect, must be something we’ve done. !!!! Offered to redo them but we are not local to the salon and currently away so it would be too late, had them done for our holiday. Disappointing. Won’t be back

I cannot recommend Jules highly enough. I had thread vein treatment on my leg and was really impressed by the first class service. Jules was professional, knowledgeable and very friendly. The salon was immaculate and I felt completely at ease. I will definitely be returning

I visited 'Angels Boutique' for the first time this morning. I was looking forward to the experience- I am a very busy mum of four and after having a rough, rushed morning, was really looking forward to some 'me time'.Hands up, I messed up. I mistook the location of the salon and parked miles away. Due to the booking being under my husband's name and account, I only had the address, so it was a bit of a guess game. I parked in the centre of kenilworth and ended up having to walk for over a mile to get to my appointment. Nevertheless, I thought I would explain when I got there and would take responsibility for my own lateness, losing 20 mins of my appointment. Given the fact, I had booked out nearly 3 hours of appointments, I didn't think it would be a problem as I was still intending to pay for the slots I had booked out. How wrong was I!?!When I arrived at the salon, I was met with an angry, loud character (I think she was actually on the phone when i arrived).She had absolutely no empathy with the fact that I had pretty much ran to the salon, was probably the rudest person I have spoken with in a long time, addressing me in a patronising manner, calling me hun"

Had my hair cut by Sarah. Thankyou Sarah I love it. Xx