Shay Cycles

Wanted a bike for my 11 year old daughters bike ability at school. Lovely guys who run this place. Very friendly and knowledgable. Can’t remember the last time I found it such a pleasure to buy something from someone

Best bike Shop in Fax.Went to Halfords' and have us a 2 week wait time with a very expensive quote. We rang shay cycles and was a breeze came back in 30 mins with a better price and bike fixed. Great customer service, thanks again guys

Managed to mis-align the brakes whilst fitting the front wheel (me not the store), took it back for review and they could not have been more helpful and polite about the situation. Excellent service and very confident to buy more bikes from there.

Super fast service of a child's bike, and very reasonable price. Friendly people too. Been once, will definitely go back if we need anything more bike related in the future.

Excellent friendly service, very knowledgeable and great value for money. Got my Amazon flat packed bike in a box running sweet. 10/10

Always go to shay cycles for bikes for my boys and wouldn't go anywhere else. They are really helpful and friendly. I love that you can part exchange your old bike too.

After seeing a post on Facebook for the offer of a free balance bike we jumped at the chance for our little girl. Went to collect it within an hour. Staff were super friendly and even sent me a message after to say it was lovely to see my little girls face light up on collection. She's just getting to grips with it but safe to say she loves it, so thankful for the generous gesture you've made a little girl very happy so thank you for that. We'll ve back when it's time to purchase the next stage bike

I took my bike in for a service today and I'm really impressed with the work they have done it's never rode so well. They were really knowledgeable and helpful. Overall very impressed Thank you Shay cycles.

A well run family business with well mannered staff. Best bike shop in Halifax, will definitely be coming again. Thank you for the great service :)

Went into this shop on Saturday morning with my son who wanted to sell his old bike. From the outset they seemed uninterested & described the bike as being made of ‘lead’ which I thought was not needed they could have just said they didn’t want to buy it. When I challenged them they became incredibly rude & said we don’t have to buy it. Isn’t the whole idea of a shop that buys & sells bike to buy bikes. My son would have been happy with a tenner. Just a horrible pair of blokes who need to learn about customer service. Won’t ever step in the shop again & will encourage others to just go buy/sell a bike elsewhere. Son just just gave his bike to a local charity who were extremely grateful.Also have a look at how they respond to negative reviews. Snappy answers, vile, sarcastic comments. Instead of telling anyone who has left a bad review for your company that they are on cctv, why not playback your own footage & see how you interact with potential customers. You may learn where you are going wrong. You may do well at fixing bikes but awful at business!!