Wiltshire Concrete

First delivery 3 hours late & wrong mix, second late, third wrong address and 2 hours late - useless company, cost me £ 900. They don't even send me an invoice, until requested and then it was incorrect. Losers.

If I could give no stars I would. Over 2 and a half hours late but I can deal with that . They asked for the measurements of the footing and delivered 2.5 cubic meters more than what we needed. They refused to take the rest back and dumped it on the job . Not only do we have to pay to take it away now , they refuse to let us off for the 2.5 cubes they over ordered. Never use them again

I needed some stone for my garden. New to buying stone (I now know is better called aggregate!) I was a bit clueless (situation normal then).I wasn't sure who to contact but a pal of mine was having some building work done in his garden and the builder suggested Wiltshire Concrete.I was a bit sceptical...Wiltshire CONCRETE? I want stone!I looked at their website and sure enough they do supply aggregates(!) along with a multitude of other products and services. I was a little concerned however as they seemed to do a lot of BIG business so would they be interested in my little job?I called and spoke to a chap called Kyle. He assured me that no job was too small and he spent a good 15 minutes on the phone with me working out quantities, giving me advice etc. He never sounded 'rushed', he was very patient and left me feeling confident that my enquiry was valued.About a month later I was ready to place my order for 3 tons of aggregate. The order was placed over the phone and the delivery was made perfectly on time. The driver (sadly I didn't get his name) was very helpful and unloaded the aggregate exactly where I wanted it. I started laying the aggregate and it looked lovely, just what I wanted.BUT, (there is always one of those) when I spoke to Kyle originally I had assumed my garden was pretty level but once I had started laying the aggregate out it soon became obvious that it wasn't and the aggregate was running out faster than expected (my mistake).I estimated (all on my own...I was an expert by then!) that I needed about another ton. Would they deliver that small amount? I spoke to a lady called Tasha who was friendly, helpful and professional and she sorted it all out for me for a next day delivery. She even rang me back with a reduced delivery charge because it would be delivered using a smaller lorry! I had already paid by then so she could have just let the order go through as it was.The ton was delivered nice and early and Driver Richard (sounds like a character in Camberwick Green if you remember that?!) was again most polite, helpful and professional putting the aggregate exactly where I wanted it.I was going to apologise for writing so much but I decided not to. In fact I can't say enough about how good the experience of dealing with Wiltshire Concrete has been. It's all too easy to type a review based on one experience with one person in one company but that can't really give an accurate picture of the company as a whole. With Wiltshire Concrete, of the several telephone conversations, two orders, two deliveries and multiple contacts the service has been constantly friendly, professional and honest.I assume you are reading this because it's in your mind to maybe contact Wiltshire Concrete? If you are just stop reading and pick up the phone. You really won't regret it!

Thank you wiltshire concrete on your service, from picking up the phone to the delivery. Everything handled incredibly well even on a bank holiday Friday afternoon.People are very quick to criticise or complain a small mistake or problem that’s out of our control but are very slow when it comes to complimenting a good job so thank you.Great job, Great service, Great team.

What sort of muppet drives around with gravel falling off the back of a lorry, bouncing into windscreens. There's this thing called a brush

Avoid. Unreliable. Untrustworthy. Failed to deliver 3 orders. Still waiting for a refund for the last 'failed' delivery. Kept waiting 4/5 hours and was continually misled about the Driver on route - it was all lies. Poor management - Managing Director Mr McQuiad blames suppliers and his staff for 'terrible service' at Wiltshire Concrete. Berkshire Concrete is the same company.

Great value skip... and then upgraded free of charge to 8yds as they had run out of 6yds. Delivery driver had to make two visits... our fault entirely as I didn't here him knock, but v cheerful and friendly, delivered it to where we wanted it to go. Cheerful customer services on the phone. Prompt returns. All round lovely people to deal with.

Went with our middle son and trailer to pick up 300 Brize blocks in 2 x journey. The staff were friendly and affection. Interesting how they make the block its a big site. Very happy with are visit.

Tony was great, customer service 1st class, he helped with my order and confirmation email sent when discussed. I booked my concrete delivery for 8am on the Monday, which I advised was to align with a concrete pump and skilled workers to lay a slab in my house renovation.Came to the Monday and everything fell apart. 8am came and went and when I called to chase was told that the plant had run out of cement, the delivery to them was delayed and that my delivery would be around 10am.When I said this is likely to push the time slot over for the pump and I'll be charged extra Wiltshire Concrete replied saying its company policy not to refund for these kind of situations because 'that is the concrete industry'.....In my mind, this is like a pub running out of beer, they shouldn't be running out of a key product for their core business. The plant should be ordering material to be delivered more than a day before they run out, I mean the customer deliveries are booked in advance so they should know what they need and what they have days in advance.So all in all a mixed experience let down by not delivering what was agreed and paid for at the agreed time....Maybe not an issue for a commercial project with a massive budget but for a diy'er where every penny counts, very disappointing service and attitude from Wiltshire Concrete.