Bootcamp Pilates

Had been here for a year now. I live in the area. Only came for weekday classes except for a few occasions. Wkends arent my fav, classes are very packed. The instructors are all very lovely. Some more than the others. Whether they vibe with your style.Since I am not a beginner, I tried out the advance classes by Vicky and Vilma's intermediate (kind of like advance). The studio has no showers and cosy but airy and spacious. It is fine if you don't live too far.

Jolanta is incredibly kind and really guides you through the process for begginers of pilates! and she does her best to make sure you are comfortable when you come to the studio! After having Terrible problems with my back pilates helped me a lot and this is the place where I recommend also my clients to go between sports massages sessions!

Great classes shame about the studio-I have been coming to the Richmond studio for the last 8 years. In the last 2 years there has been a significant change not referred to Clients but just changes to classes and the studio itself. As its near on impossible to communicate with the owner or franchisee, perhaps a review will spur them into action.Who carpets a pilates studio ? The fact that they allowed Clients with pets is one thing and a health and safety concern but people who don't wear socks with some serious foot problems is a concern when you have a carpeted area and no apparent cleaning of the carpets or cleaning in general takes place. Currently there is no toilet available. It's been 3 weeks and no sign of when they are going to reinstate the bathroom - do they not have any reliable builders ? Why do they not inform their clients, some of whom apparently travel a great distant to get there and probably need this now unuseable facility ?The reformer beds need to be updated or repaired - some squeak - the pilates rings are so stretched out of shape they are almost unuseable - does no one actually look at this studio and see it needs improvement rather than trying to hire out a room there for extra cash - have some random office furniture installed which makes the reception area cramped ?It's a great shame that a lot of Clients have a good old moan about all the problems and generally take it out on the receptionists - it's not their problem its the management ! Special mention to Tania who always goes out of her way to help. It will remain to be seen if there are any improvements to turn this once great studio back to how it was - I won't hold my breath !

I wasn't a big fan of Pilates, but this studio made me reconsider. Start with beginners and stick with it, it is worth it. Proper work out and ideal for abs, core and back pain. Very competent trainers.

I love the classes and the trainers. It's done wonders for my back and knee pain. I've been able to safely build up strength without injuring myself in the process. The trainers are really good about asking if you have any injuries before each class and helping you with variations if needed.

Complete joke of a place - don't waste your time!I booked a BLT class with Bootcamp Pilates in Richmond. I got there 10 minutes early because it was my first time to allow for check-in as suggested on the app. Waited for the previous class to finish, then for the trainer to say her goodbyes to those from the previous class.Ten minutes after the class was supposed to start, got in and told the second trainer who was delivering the BLT class that I had to check in as I had booked through classpass. She seemed baffled as she was not a receptionist she said but managed to find my name on the ipad. Then asked whether I had done a BLT class before I said yes but had not used the reformer mattress that were there. I was turned down and told I could not do it if in that case because I had no experience with a reformer. I'm in shape and I've done BLT before, isn't the trainer's job to show new students how to do it? Also, if they just want their core experienced students, they shouldn't put it out on ClassPass for anyone to book! I asked whether I could be rescheduled to another class and she told me to check the website. No help whatsoever, I asked whether I would get my class pass credits back and they couldn't assure me I would. Complete joke and incredibly unprofessional.Two other people were in the same situation as they had booked through ClassPass and we were discussing it as we got our bags to leave, the trainer came over and asked us to be quiet - how rude! The audacity!The treatment given was so unprofessional and disrespectful towards people's time, no consideration about people's work and family situation. One has to juggle so many things to book a class and the customer service from the instructors was simply appalling. I have taken this on to class pass, but just don't waste your time and energy in a place like this - stay away!

Great instructors and impactful classes. I’ve been her a couple of times and find the check in system very odd! The lady who is sometimes there for checking off names is neither polite nor friendly, and often there is no one there and check ins aren’t done henc 3 star as there is not good customer service

I love coming to Bootcamp Pilates, it’s my treat to myself! I’ve been a regular for a few years now. It is a lovely studio with great instructors. Highly recommend it!

Classes are good, I don’t understand why it’s cheaper to book on classpass though rather than direct? I had a bad experience with classpass so stopped using it but am not going to pay twice as much directly!