1st Master Wall Ties Ltd

Russell replaced all the wall ties, carried out damp work and re-pointed my run down terrace house in Southsea. The job they did was very professional and it was obvious that they take great pride in their work. Although the work can be messy the team always kept the house clean and tidy with the help of the dust extraction system they use. Overall a very friendly and helpful team I would recommend and definitely use again.

We originally contacted Russell for a quote for the work required on our house. He was prompt, gave detailed information on what was required and showed me through use of a camera what he was talking about. Russell was highly professional when he visited and followed up with a full written report and quote within a couple of days.Due to his knowledge, the speed that he turned the quote and report round and the confidence he instilled in us, we decided to instruct him to complete the work. Russell liaised with our structural surveyor throughout the process to ensure that all recommended work was completed.The team that came to complete the work were very professional, very tidy and polite. They worked in freezing weather without complaint and we hardly realised they were here. They were very impressive, took great care and attention in their work and we could not fault them.We would not hesitate to recommend them and would happily have them back to complete any further work which may be needed.

I spoke with Russell at 1st Master Wall Ties to see if he could help with a report on wall tie failure as requested by the lender's surveyor. Russell was very accommodating and arranged to inspect the property at short notice. He explained fully why there wasn't a wall tie issue while showing me evidence with his equipment of the existing wall ties. He was extremely helpful in getting an extensive report done for me for the lender. Russell is a a very knowledgeable, friendly person and I would highly recommend his firm.

Excellent job done replacing failed wall ties at my home. They made the whole process very easy and reassuring, from doing a careful on site inspection and offering detailed advice and quotes to the organised and expert replacement work itself. They were friendly, considerate and thoughtful in their approach and were always happy to answer questions and share their experience and expertise as required, I would definitely use them again.

Wall Ties and Lime Repointing. I would recommend Russell and team based on how they dealt with the front of my house which had suffered many years of neglect. The whole team were professional, accommodating and took pride in their work. They were happy to answer my questions and offer advice. I would use their services again.

Had wall ties replaced on property. Would recommend if you need wall ties replacing

I called 1st Master Wall Ties to requested a wall tie inspection, due to the mortgage surveyor requesting a specialist report to be conducted. I spoke with Russell who agreed to inspect the property for possible wall tie failure. Russell inspected the property and was friendly, honest, very knowledgeable and showed great professionalism, he talked me through how he was going to carry out the inspection and showed me the condition of the wall ties. Russell then wrote a professional extensive report, which the surveyor accepted. I fully recommending Russell a true professional. Thank you

Russell and the team replaced my wall ties. Clean, prompt and professional a great service and highly recommended.

Excellent work, precise, timely, very tidy and good value. Would recommend this business.